Business Details
About
Hair SalonBeauty Salon
Great Clips in El Paso, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 13371 Gateway West Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in El Paso, TX!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.7
99 reviews
5 stars
58
4 stars
9
3 stars
2
2 stars
3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on haircut quality, with some customers praising specific stylists while others reported poor cuts and rushed service.
Customer Experience
Several customers highlighted positive interactions with staff, particularly noting friendly and attentive service, while others experienced rudeness and lack of professionalism.
Cleanliness
Concerns raised about cleanliness and hygiene practices, with some customers reporting issues with equipment sanitation.
Wait Times
Inconsistent wait times reported, with some customers experiencing long waits despite checking in online.
Pricing
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the service received.
- TSThomas SneedNov 17, 20251.0cut bangs too short even though i said not too short
- RDRic DOct 30, 20252.0Haircut was off
- BSBrant StephensonOct 3, 20255.0Walked in, checked in, was seated within the next 5 minutes. The lady that cut my hair did an excellent job and was not only skilled but was efficient with her speed. I was in and out within 30 minutes.
- RHRogelio HerreraSep 28, 20251.0Came here for a cut and the hair dresser Marisol was very rude. Also wanted to add after a haircut here I started getting a rash which means they dont clean their clippers and they dont apply any alcohol after it. Avoid if you can.
- APArmando PortilloSep 11, 20255.0Stylist was nice and did everything I needed it. Great service
Frequently Asked Questions About Great Clips
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair care services does Great Clips Eastlake Marketplace offer?
Great Clips Eastlake Marketplace provides affordable haircuts for men, women, kids, beard trims, bang trims, and shampooing services.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. You can walk in anytime or use the Online Check-In feature to save your spot on the waitlist.
What are the operating hours of Great Clips at 13371 Gateway West Blvd?
Great Clips is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is Online Check-In available at this Great Clips location and how does it work?
Yes, Online Check-In allows you to add yourself to the waitlist, check estimated wait times, and receive ReadyNext text alerts when it's your turn, helping you save time.
Which payment methods are accepted at Great Clips Eastlake Marketplace?
Great Clips accepts Mastercard and Visa for payment.
Are there any holiday closures for this salon?
The Great Clips location at Gateway West Blvd is closed on Thanksgiving Day and Christmas Day.
Where is Great Clips Eastlake Marketplace located?
It is located at 13371 Gateway West Blvd, Ste 206, Eastlake Marketplace, El Paso, TX 79928.
What nearby places can I visit before or after my appointment at Great Clips?
Nearby places include Dollar Tree, Jersey Mike's Subs, Crumbl Cookies, Starbucks, and Pieology Pizzeria, where you can shop or grab a meal or snack before or after your visit.
Is there transportation or other services close to Great Clips Eastlake Marketplace to help me get there?
Yes, nearby services include As Logix transportation and UPS Authorized Shipping Outlet, which may assist with your travel or shipping needs.
Can I combine a visit to Great Clips with other wellness or beauty services nearby?
Absolutely. Nearby you can find European Wax Center for waxing services and Border Therapy Services for physical therapy, complementing your beauty and wellness routine.