Business Details
About
Hair SalonBeauty Salon
Great Clips in El Paso, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 8889 Gateway Blvd W offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in El Paso, TX!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.0
227 reviews
5 stars
141
4 stars
28
3 stars
7
2 stars
10
1 star
41
What are people saying?
AI-generated from recent customer reviews
Haircut Quality
Many customers reported receiving poor quality haircuts, with issues such as uneven cuts, incorrect styles, and significant dissatisfaction.
Customer Service
Feedback highlighted a mix of experiences with staff professionalism, ranging from friendly and attentive to rude and unprofessional.
Inconsistency
The quality of service varied greatly depending on the stylist, with some customers having excellent experiences while others faced significant issues.
Wait Times
Customers noted long wait times, especially when not checking in online, leading to frustration.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with hair clippings left on customers and the salon floor.
- JPJames Pacheco6 days ago5.0Outstanding service. The haircut was great. The staff was attentive & friendly. And the place was clean and brightly lit! Excellent customer experience overall. I highly recommend it
- SJStephen JacobsNov 15, 20252.0Victoria was awful. She was acting like a high school girl while cutting my hair. She was talking constantly with the other stylists and asking for a candy bar at the Walgreens down the street. She was looking at pictures on the other stylists phone and constantly stepping away from me. She was not paying attention at all and as a result I was constantly having to redirect her and have her redo parts of my hair. I go to this location all the time and She was the absolute worst stylist I have ever had at a great clips location. I will make sure Victoria never cuts my hair again
- FFFAZESPRINGNov 2, 20251.0I asked for a medium skin fade and got a high and tight. I’m glad they employ the blind in their staff. Thanks for the messed up haircut guys! Do not get your haircut here.
- JOJessica OronaOct 26, 20255.0I've been going there for years today we went to the fountain location Marlene cut my son's hair always a good experience with her and she always does a great job. However the stylist that cut my husband's hair was very unprofessional. I couldn't believe it she was flirting with my husband.
- JMJasmine menaOct 19, 20251.0I've gone twice and each time they cut my hair uneven . the second time i went my stylist commented negatively about how my hair was cut previously not knowing that i went to that same exact place for my previous hair cut . the first time i went a beginner stylist was cutting my hair ,which is fine everyone needs practice but as she was cutting my hair a senior stylist walked by and told her " you got this !" .I understand it was to motivate her but no one wants to hear that while getting their hair cut .
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at The Fountains at Farah offer?
Great Clips provides haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. They also offer shampoo, blow dry, styling, and select salons provide perm services.
Can I walk in for a haircut or do I need an appointment?
You can walk in anytime; no appointment is necessary. Alternatively, use Online Check-In to save your spot on the waitlist and reduce wait times.
What is Online Check-In and how does it work at Great Clips?
Online Check-In lets you add yourself to the waitlist, view estimated wait times, and receive ReadyNext text alerts when your appointment is near, helping you spend less time waiting in the salon.
Can I request a specific stylist when I check in online?
No, requesting a specific stylist is not available through Online Check-In to protect their privacy. However, you may request a stylist upon arrival; this may increase your wait time.
What payment methods are accepted at Great Clips in El Paso?
Great Clips accepts Mastercard and Visa for payment.
What are the salon's hours of operation?
Great Clips is open Monday through Friday from 9:00 AM to 8:00 PM, and on Saturday and Sunday from 9:00 AM to 6:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Where is Great Clips located and what is the address?
Great Clips is located at 8889 Gateway Blvd W, Ste 523, El Paso, TX 79925, inside The Fountains at Farah shopping center.
What are some nearby places I can visit when coming to Great Clips at The Fountains at Farah?
Nearby you can find Firehouse Subs The Fountains for a quick meal, D'Vine Nail Spa for beauty treatments, and Massage Envy for relaxation. These spots make it convenient to enjoy multiple services when visiting this area.
Is there a place nearby Great Clips where I can shop for beauty products?
Yes, Bath & Body Works and Ulta Beauty are nearby, offering a variety of beauty and haircare products if you want to pick up supplies after your haircut.
What dining options are available near Great Clips at The Fountains at Farah?
You can enjoy various dining options such as MOOYAH Burgers, Fries & Shakes, Ruth's Chris Steak House, and Jason's Deli, all conveniently located near Great Clips.