Rowan Preston Royal Village

4.9
830 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Preston Royal Village
10854 Preston Rd, Dallas, TX
75230, United States

Hours

Reviews

4.9
830 reviews
5 stars
801
4 stars
9
3 stars
2
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, patient, and professional, with specific mentions of Lavette, Christine, and Ka’merial as standout team members.

Customer Experience

Many reviews highlighted the positive and enjoyable atmosphere, with parents noting how well the staff handled children's piercings, making the experience memorable and stress-free.

Cleanliness and Safety

The establishment was frequently described as clean and well-maintained, with customers appreciating the professional and sterile environment for piercings.

Mixed Feedback

While most reviews were positive, there were a few negative experiences regarding customer service and communication, indicating room for improvement.
  • LL
    Laura
    1 day ago
    5.0
    This was an excellent experience! On a whim I decided to get my helix pierced, and even though they were crazy busy, they worked me in with only a 30 minute wait. Deni did my piercing and was very knowledgeable, friendly and it was the least painful piercing I’ve had done. She explained the steps of the process before she did it and again as she was doing it (this was my first needle piercing). I felt confident that I was in good hands as opposed to going to a retail store. Thank you!!
  • PM
    PA Muller
    Jan 3, 2026
    5.0
    Such a cool experience! Everyone here was so helpful and fully explained what what going to happen, the piercing care, and the follow up! I look forward to my next piecing and will definitely be back! Thank you, Rowan!!!
  • MC
    McKenzie Carter
    Jan 3, 2026
    5.0
    We had the bestttttt time here! My five year old got her ears pierced today and she brought an entourage! Nurse Christine was so patient and a wealth of information. The process ran so smoothly! My daughter was so proud of herself for being brave and she will remember the day forever. The team at Rowan made her first milestone in girlhood a GREAT one!
  • VV
    Van
    Dec 27, 2025
    5.0
    I’ve had multiple needle piercings and this by far was the best experience! The piercing environment was fun, sterile and professional. Denoi was AMAZING! She was sweet, kind, charismatic and took her time with the placement. The piercing was effortless, quick and painless (I got a mid helix). The jewelry options were beautiful with 14k white and yellow gold options. I will definitely be back for Denoi! ❤️
  • ST
    Sheila Taheri
    Dec 22, 2025
    5.0
    First time at Rowan was a GREAT experience. Not only was Ka’Merial so thoughtful, but it was clear she was incredibly knowledgeable, taking into consideration each persons needs, from the kids to adults in our group! She truly went above and beyond and because of her it was the best experience. I would recommend Rowan to anyone and will definitely be back for any future additional piercings!

Frequently Asked Questions About Rowan Preston Royal Village

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.