Rowan Preston Royal Village

4.9
784 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Preston Royal Village
10854 Preston Rd, Dallas, TX
75230, United States

Hours

Reviews

4.9
784 reviews
5 stars
756
4 stars
8
3 stars
2
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, patient, and professional, particularly highlighting individuals like Christine, Lavette, and Denoi.

Customer Experience

Overall experiences were described as positive, with many customers expressing satisfaction with the care and attention given during the piercing process.

Cleanliness

The facility was frequently noted as clean and well-maintained, contributing to a reassuring atmosphere for customers.

Service Issues

Some customers reported negative experiences with specific staff members, citing rudeness and lack of professionalism, which contrasted with the generally positive feedback.

Product Quality

A few customers expressed dissatisfaction with the quality of jewelry, mentioning issues with durability and customer service regarding replacements.
  • TH
    Taneeka Hamilton
    2 days ago
    5.0
    We made our appointment online for our 7 month old daughter, came in and picked out her earrings and Ka’merial walked through the entire process before piercing. She was detailed, professional and so nice! we will absolutely be coming back. Thank you for piercing my daughter’s ears!
  • DJ
    Deve' JP
    3 days ago
    5.0
    As new grandparents we had no clue a place like this existed. We were walk-ins on a Friday afternoon. The office was very clean, beautifully decorated and welcoming. All staff were friendly and helpful. Christine made sure we and our 8 month old granddaughter were comfortable. She answered all of our questions and provided plenty of information. She was professional and got the job done quickly with few tears. I would definitely recommend Rowan and Christine!!! Thanks again!
  • ZY
    Zeb & Emily Young
    Nov 17, 2025
    5.0
    Highly recommend! Christine was wonderful. She took the time to make sure the placement was for my new piercings would look great taking into consideration any uniqueness of my ears and already existing piercings. I will definitely be bringing my girls here when they are ready for pierced ears.
  • RS
    Rebecca Sussdorf
    Nov 14, 2025
    5.0
    Christine and the other girl (forgot to ask her name) were incredible! They were so sweet and fun - made the experience super enjoyable. Very good at explaining everything and made me feel comfortable. I got my second hole on both lobes with a device and it barely hurt at all! Just felt like a pinch! Can’t wait to come back and get more done!
  • GL
    Grace Lopez
    Nov 2, 2025
    1.0
    I went to Rowan to get a rook and a conch piercing. They told me they don’t do rook piercings (which is fine), but the way they handled it was incredibly rude. There were three workers there, and after telling me they couldn’t do it, they just stood there in silence staring at me. It was super awkward, and instead of offering any help or even helping me choose jewelry for my conch, they just suggested I go somewhere else. They even were judging the jewelry I picked out and were so condescending to me. She made rude comments saying “Is this one too expensive for you”? Definitely not the friendly or professional experience I expected.

Frequently Asked Questions About Rowan Preston Royal Village

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.