BYREDO Dallas NorthPark

Reviews

• ED

  Emily Ding

  Dec 23, 2025
  5.0
  Angel took such good care of me! Very professional and well spoken ❤️ love my desert dawn!
• LJ

  Lisa Jagneaux

  Dec 19, 2025
  1.0
  Hands down the absolute worst customer service I have ever encountered. The store manager at Northpark was kind but no critical thinking skills at all. The blonde associate only wanted to talk about her feelings and how she didnt like that I was upset with her lack of effort. I ordered the discovery set and was sent the wrong item. I emailed them over and over with no response. I left messages for customer service with no response. I finally received a response that asked me to go into the store for a resolution so I go into the store and they could offer me no insight/no resolution/nothing I asked her to escalate the situation to her manager and she just kept saying it was out of her hands. I asked her who she would call if there was a fire and the store burned down and she said 911. Pretty cheeky response to someone upset over an incorrect order. I then asked her who she would call after that and she just stared at me. Deer in the headlights. Would not help in any way. Then the blonde associate told me to just order it again and ask for overnight shipping which is $40. I asked if they would give me a promo code to comp the shipping and they said they don’t offer promo codes. I showed them on the website where they have a box to enter a promo code and she said she didn’t know why that was there. Trust me, nothing is worth all of the trouble you will encounter with this team. I am sure they are nice people but they need more training to be on the floor by themselves. Worst experience for an elevated brand.
• LS

  Lara Stewart

  Dec 8, 2025
  5.0
  One trillion stars for this perfumery. A legitimately luxury shopping experience with zero sales pressure and zero pretense. Christian & Angel were both knowledgeable about notes, passionate about their industry, and talented at connecting a “memory” to each scent. I eventually settled on a full size of Animalique that Christian explained smells different on everyone since it’s intended to elevate one’s own pheromones and omg she had me smelling like a baddie walking to my car!!!! Even the staff at the Virgin Hotel asked what scent I was wearing. Angel was also super personable (FYI they are extremely knowledgeable about astrology and natal charts if you’re into chatting about that sort of thing). Just a beautiful place to stop and smell some beautiful scents with some beautiful, authentic people. Thank you again to Christian, Angel & Scarlet!
• JJ

  Jay Jae

  Nov 21, 2025
  5.0
  Walked in and had a wonderful experience with Angel. All the fragrance options were shared with me as well as the home scents. Angel is very knowledgeable and I will be back !
• MG

  Mark Galati

  Sep 5, 2025
  5.0
  I would give this place "The Million Star" status for being one of the most unforgettable olfactory sensory establishment on Earth. Your visit will be worth the hour you spend. I met the loveliest ladies whose beauty combined with a piano maestro outside and the enchanted ingredients of the most priceless perfumes and colognes introduced me to a dream You must speak with "Lydia" whose an enchantress and you'll do anything to make her day. So if you take my advice speak with Lydia exclusively. The selection of colognes she introduced to me are worth the hundreds of dollars and my list is detailed here. Your not going to believe that such exquisite notes exist and you'll find yourself addicted to the sensation for more. Discover for yourself what makes France the Perfumer capital of the world!

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