Question 1

Spa Reservations

Accepted Answer

To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone.

Question 2

Spa Arrivals

Accepted Answer

To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. The Woodhouse is not responsible for lost or stolen items.

Question 3

Spa Cancellations or Rescheduling

Accepted Answer

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.

Question 4

Spa Requirements

Accepted Answer

We accept guests of all ages, however; Minors (under the age of 18) may only receive services following written parental/legal guardian consent (via signature on a paper Spa Intake Form). Minors under the age of 18 must have a parent/legal guardian in all areas of the spa, including but not limited to the Locker Room, Quiet Room and Treatment Room. Woodhouse Spa reserves the right to limit and/or prohibit services for minor guests. Woodhouse Spas will not perform the following services for guests under the age of 18: *Body and Bath treatments *Peel based skincare services *Any packages that contain the above mentioned prohibited services.

Question 5

Spa Payments, Gratuity, and Gift Cards

Accepted Answer

Payments are accepted in the form of Cash, most Major Credit Cards, HSA/FSA cards, and The Woodhouse Day Spa Gift Cards. The Woodhouse Day Spa® gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards or packages. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and The Woodhouse Day Spa® is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit.

Discounts and Promotions cannot be combined.

There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed.

Gratuities are not included in the value of the services and are at the discretion of the guest.

Question 6

Spa Products and Returns

Accepted Answer

In keeping with The Woodhouse Vision, purity and quality are essential elements in our skin and body care products. In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.

Question 7

What are the signature spa services offered at Woodhouse Spa - Bryan - College Station?

Accepted Answer

Woodhouse Spa offers signature services including the HydraFacial and Calming Retreat to provide a luxurious and relaxing experience.

Question 8

How can I make a reservation at Woodhouse Spa in College Station?

Accepted Answer

Reservations can be made online or by phone. It's recommended to book with as much advance notice as possible to secure preferred appointment times. A credit card is required to guarantee the reservation.

Question 9

What are the spa's operating hours?

Accepted Answer

Woodhouse Spa is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM. Holiday hours may vary, with closures on certain dates such as Christmas and New Year's Day.

Question 10

What is the cancellation policy for spa appointments?

Accepted Answer

A 24-hour advance notice is required to cancel or reschedule appointments. For spa packages or treatments over 2 hours, a 48-hour notice is needed. Insufficient notice or no-shows are subject to full service charges.

Question 11

Are there any age restrictions or requirements for spa services?

Accepted Answer

Guests of all ages are welcome; however, minors under 18 must have parental or legal guardian consent and must be accompanied by a guardian in all spa areas. Certain treatments are restricted for minors.

Question 12

What payment methods are accepted at Woodhouse Spa?

Accepted Answer

Payments by cash, most major credit cards (including American Express, Discover, MasterCard, Visa), and HSA/FSA cards are accepted. Gift cards specific to The Woodhouse Day Spa can also be used.

Question 13

Where is Woodhouse Spa located and how can I contact them?

Accepted Answer

Woodhouse Spa is located at 4115 Lake Atlas Drive, Suite 320, Bryan, TX 77807. You can contact them by phone at +1 979-428-4772 or email Bryancollegestation@woodhousespas.com.

Question 14

What nearby restaurants can I visit before or after my spa appointment?

Accepted Answer

Nearby dining options include Kanji Sushi for Asian cuisine, Campfire Restaurant for American fare, and POV coffee shop & cafe. These spots are great for a meal or coffee complementing your spa visit.

Question 15

Are there any interesting attractions near Woodhouse Spa in Lake Walk?

Accepted Answer

Yes, Woodhouse Spa is close to attractions such as The Children’s Museum of the Brazos Valley, Lake Walk recreational area, and the Lookout Tower at Lake Walk for scenic views and activities.

Question 16

Can I combine shopping and spa services at Woodhouse Spa's location in Lake Walk?

Accepted Answer

Absolutely. Lake Walk offers various boutiques and shops like 6Whiskey for gifts and clothing, and cheese shops such as Graze & Gala. You can enjoy shopping before or after your spa experience.

Woodhouse Spa - Bryan - College Station

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