RS
Romingo Shaw
Aug 11, 2017
Well, what can I say? After purchasing a deal off Groupon for "Vickmay Skin & Body Spa" upon contacting the business itself, (1) the receptionist seems to always be quite busy to the point that she states, " someone is on the other line, can I call you back?.....always... and to add insult to injury, she would give a call back once given name and number," but she never does. (2) I, myself, purchased a Deep Tissue Massage for one of my Mother's Birthday gifts, that was in May. My mother and I have yet until this day of the 11th of Aug just received a call, only to get scheduled in for what it seems like a rush appointed visit, due to the 48hr cancellation policy, and all of a sudden we have immediate opened availability.
(Smh) Oh, the grey areas, I assume, to the fact, that after checking the given dates of this establishment deals as it correlates to the Groupon website of thus posted deals that are offered, they all end on the 18th of this month. So what does it constitute to the consumer? A tedious process of pushing one off. (3) I have spoke with management, or even perhaps the owner and she suggested, that I do not purchase the deal off Groupon prior to purchase and I quote "due to the fact that she will lose out on money."
True. Nevertheless, take your deals off of Groupon because management and/or team does not have the capacity to facilitate services to all customers. Moreover, it was your ad, for several months, it does not constitutes the run around of kid' olé phone-tag and a service that one can go somewhere else and receive with better quality assurance. After careful consideration of reading posted reviews of others. No offense to others; nonetheless, this establishment is one dimensional and does constitute a bad review; for a picture, and a smile, and a great atmosphere is only a lens of one's perspective. Check your back window!