Urban Betty Salon is one of the best hair salons in Austin that provides hair cutting and coloring services as well as facial waxing and makeup services. However, Urban Betty is more than just a hair salon for Austinites. It's a place where people can go to refresh their look, pamper themselves, and leave feeling confident. We want our clients to feel just as beautiful on the inside as they do on the outside.
Urban Betty achieves this by matching clients with their perfect stylist based on their hair needs, communication styles, and personalities. This ensures that our guests receive great hair, exceptional service, and a strong relationship with their stylist that is built on trust and rapport.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.