Ruiz opened its doors in 1998 to immediate acclaim. Recognized nationally as an award-winning salon for its innovative business practices and strong editorial presence, Ruiz leads Austin’s beauty and fashion scene. This Austin, Texas hair salon has been featured often in Harper’s Bazaar, Vogue, In Style, Glamour, Marie Claire, and has been a mainstay at New York Fashion Week, styling hair for such acclaimed designers as Stella McCartney, Phillip Lim, Rodarte, and Proenza Schouler.
On the home front, Ruiz is known for its impeccable service, strong community involvement, and cutting-edge professional training. With over 20 years in Austin, Ruiz recruits only the best talent, most compassionate staff and team members who genuinely care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.