SEPHORA at Kohl's

Reviews

• JJ

  Jasmine

  Dec 12, 2025
  2.0
  I’ve been a long time Sephora customer in different countries (Paris, Singapore, LA, etc). They always have helpful, enthusiastic and welcoming staff which is what keeps me coming back. But not in this store, the girl was not helpful to me. She approached to other customers to help but acted bothered when I asked; couldn’t find the product; didn’t know what brands they had in store; no response when I said thank you a few times; in the end she asked for a discount code I never received when there were signs of 20% off for BeautyInsider(which I am) everywhere in the store. Small things built up and finally I got upset because I literally called the store the day before to confirm the discount. That’s when it turned out she could just use a code of the store. Either she was new to the job or she just wanted to make things harder for me. Bad experience.
• MR

  Manuel Ramos

  Mar 12, 2025
  5.0
  Great service
• MM

  Mark Mcdonald

  Jun 11, 2023
  5.0
  Very helpful cashiers