Lush Cosmetics The Domain

4.7
1003 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics The Domain
3211 Palm Way, Austin, TX
78758, United States

Hours

Reviews

4.7
1,003 reviews
5 stars
825
4 stars
113
3 stars
29
2 stars
16
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service and personalized recommendations.

Product Knowledge

Employees demonstrate a strong understanding of the products, often providing detailed explanations and demonstrations to assist customers.

Store Atmosphere

Customers appreciate the welcoming and vibrant atmosphere of the store, which enhances their shopping experience.

Product Quality

Lush products are praised for their quality, effectiveness, and ethical sourcing, with many customers expressing satisfaction with their purchases.

Mixed Experiences

While most feedback is positive, there are occasional reports of less satisfactory interactions, highlighting the variability in customer service.
  • SC
    solena cruz
    Nov 8, 2025
    5.0
    Maya was amazing!! She helped me navigate my way through the store and led me to products that would be most beneficial for my skin. She made my experience great and I will be coming back!
  • SA
    Stay America
    Oct 31, 2025
    5.0
    My puppy and I were warmly welcomed at the store! I might be mistaken about the names, but all three girls were impressively friendly and kind. Thank you so much for the great service — we’ll definitely be back! 🐾
  • AR
    Austin Reviews
    Oct 30, 2025
    5.0
    Great products and employees! They will help you find exactly what you need and are extremely friendly.
  • JT
    Jazelle Tatum
    Oct 17, 2025
    5.0
    Omggggg they made my day!!! Jayson was so incredible they were so helpful and knowledgeable!! I told them about what I like for perfume and they immediately found THE PERFECT perfume for me!!! Thank youuuu so so much
  • PV
    Paulina Vazquez-Pena
    Oct 13, 2025
    5.0
    I had THE most fun shopping at Lush Domain today! Rogelio was so helpful and knowledgeable, completely set me up for the best and most relaxing regimen for my self-care routine! I didn't manage to get her name, but the girl who was also working there today was very friendly and helpful too. Thank you guys so much for the lovely customer service, best I've had in a long time! Can't wait to be back 💜

Frequently Asked Questions About Lush Cosmetics The Domain

What types of products can I find at Lush Cosmetics The Domain?

Lush Cosmetics The Domain offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the operating hours for Lush Cosmetics The Domain?

Lush Cosmetics The Domain is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays.