Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, often going above and beyond to enhance the shopping experience.
Product Quality
The products received high marks for quality, with many customers expressing satisfaction with their effectiveness and unique offerings.
Customer Experience
Overall shopping experiences were described as enjoyable and welcoming, with many customers highlighting the positive atmosphere and helpful service.
Pricing Concerns
Some customers noted that while the products are excellent, they can be perceived as overpriced.
Inclusivity Issues
A few reviews mentioned negative experiences related to inclusivity, indicating that not all customers felt welcomed or respected.
ML
Monica Lund
2 days ago
5.0
Friendly, always helpful service.I love Lush products and people. Keep up the fantastic work, products, and atmosphere!
JB
Jordan Benford
5 days ago
5.0
Aye let me say Jojo is A1 in customer recovery because against all my prideful displeasure I previously experienced at the location, Jojo was able to show me the level of customer care and knowledge is second to none! Jojo I appreciate ALL the kind information you gave during our visit!
AM
Ari Mari
Dec 23, 2025
5.0
Thank you so so a much Koky for the Holiday gift! It is so so much appreciated! 5 star customer service all around here! 🤩🤩
MY
Melissa Y.
Dec 17, 2025
5.0
One of the only places I shop for skincare and bar soaps! I highly appreciate the customer service and how readily available the staff are to answer any questions I have. I also love being able to request specific samples, to figure out if a product is the right fit for me. Vegan skincare all the way! 🫶
LM
Lexi Martinez
Dec 10, 2025
5.0
Gracie & Bridget are amazing! Wish I got the rest of the staff’s names, but they all deserve raise! Everyone was attentive, and super knowledgeable. Thank ya’ll so much!
Frequently Asked Questions About Lush Cosmetics Austin
Where is Lush Cosmetics Austin located?
Lush Cosmetics Austin is located at 1012 W 6th St, Suite A, Austin, TX 78703, US.
What are the operating hours of Lush Cosmetics Austin?
Lush Cosmetics Austin is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
What types of products does Lush Cosmetics Austin offer?
They offer fresh, handmade, cruelty-free products including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, and body lotions.
What services does Lush Cosmetics Austin provide for events?
They provide services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, games parties, teens and kids birthday parties, and general kids parties.
Does Lush Cosmetics Austin offer pickup or delivery options?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at Lush Cosmetics Austin?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, financing, Mastercard, PayPal, Samsung Pay, and Visa.
Is proof of COVID-19 vaccination required to shop at Lush Cosmetics Austin?
No, proof of vaccination is not required, but you can find their COVID-19 FAQ on their website for more information.
What nearby places can I visit before or after shopping at Lush Cosmetics Austin?
Nearby you can visit Amy's Ice Creams on 6th Street for a sweet treat, Snap Kitchen for healthy food options, and Waterloo Records & Video for music and gifts.
Are there any clothing stores close to Lush Cosmetics Austin?
Yes, Lululemon Athletica and lululemon sports wear stores are nearby for clothing and athletic wear shopping.
Can I find beauty and spa services near Lush Cosmetics Austin?
Yes, nearby options include Marie's Beauty Supply, Massage by Maisie - Downtown, Aveda Institute Austin, and Mecca Gym & Spa for beauty, massage, and spa services.