At JCPenney Salon, we’re here to make you look and feel your best! Take some time for yourself and let our hairstylists treat you to a haircut or hair coloring application. Our hair salon in Austin, offers a variety of services beyond cut and color as well, including hair styling for events, keratin treatment, and natural hair styles. When you’re ready to change up your look or prepare for a special occasion, we’re here to help. Our stylists are fully licensed and experienced with complex hair design techniques, so whether you’re looking for curly haircuts, wavy haircuts, braid hairstyles, or wedding hairstyles, you’ll find a stylist that can bring your vision to life. You deserve to feel confident, and we can help. Book a consultation today!
I went to get my hair colored and cut by Ann and she did a beautiful job. She was so kind and patient and even suggested a style that flattered my face better than what I originally was going in for. I will be returning. Thank you Ann for making me feel so pretty!
PP
Peggy Peggy
Jun 5, 2025
1.0
A few days ago, I came to the JCPenney salon and had my hair cut by a stylist named Nasrin Parsi. I showed her a photo and clearly asked for a shoulder-length cut. But during the haircut, she turned my back to the mirror, so I couldn’t see how much she was cutting. I sat there for hours, and when she finally finished, she didn’t even hand me a mirror to see the back of my hair — she just walked straight to the register.
I was truly shocked when I saw the result. My hair was cut way too short, uneven, and messy — nothing like the style I asked for. She told me she had 40 years of experience, but honestly, the result didn’t reflect any proper training at all. I’m very upset and emotionally affected by this. I’m even looking for a wig to cover my hair.
I just wanted to share this very upsetting experience with you.
What types of hair services does JCPenney Salon in Austin offer?
JCPenney Salon offers a variety of hair services including haircuts, hair coloring, event styling, keratin treatment, natural hairstyles, curly and wavy haircuts, braid hairstyles, and wedding hairstyles.
Are the hairstylists at JCPenney Salon licensed and experienced?
Yes, all stylists at JCPenney Salon are fully licensed and experienced with complex hair design techniques.
What are the operating hours of JCPenney Salon in Austin?
JCPenney Salon is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I book an appointment at JCPenney Salon?
You can schedule an appointment online via their scheduling portal at https://www.jcpenney.com/signin?next=/account/dashboard/appointments.
Does JCPenney Salon accept credit and debit card payments?
Yes, JCPenney Salon accepts both credit and debit card payments; cash-only payments are not required.
Where is JCPenney Salon located?
JCPenney Salon is located at 12351 N Ih-35, Austin, TX 78753, United States.
Are there any convenient places to grab a smoothie near JCPenney Salon?
Yes, there are two Smoothie King locations nearby where you can enjoy smoothies before or after your salon appointment.
Can I visit a Sephora store while at or near JCPenney Salon?
Yes, the Sephora inside JCPenney is nearby, providing a great opportunity to shop for beauty products during your visit to the salon.
Are there any restaurants close to JCPenney Salon where I can dine?
Yes, several restaurants such as Zeds Restaurant (American cuisine), Asadas Grill (Mexican cuisine and bar), and Schlotzsky's (sandwich shop) are located near JCPenney Salon for convenient dining options.
What nearby amenities can enhance my visit to JCPenney Salon?
Nearby amenities include the 7-Eleven convenience store, Frost Bank for financial services, and fitness centers like Orangetheory Fitness Tech Ridge and Gold's Gym, allowing you to combine your salon visit with errands, banking, or a workout.