Business Details
About
Hair SalonBeauty Salon
Great Clips in Austin, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 10621 W Parmer Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Austin, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
311 reviews
5 stars
164
4 stars
55
3 stars
25
2 stars
9
1 star
58
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Customer experiences with stylists are mixed; some stylists like Chad and Chloe receive high praise, while others like Megan and certain unnamed staff are criticized for poor service and haircuts.
Customer Service
Feedback indicates significant issues with customer service, including rudeness from staff and poor handling of customer concerns.
Online Check-In
The online check-in system is convenient but has been reported as unreliable, leading to confusion and longer wait times.
Haircut Quality
The quality of haircuts varies widely, with some customers expressing satisfaction while others report uneven cuts and dissatisfaction with the results.
Overall Experience
While some customers have had positive experiences and recommend the location, many express frustration and disappointment, leading to a mixed overall perception.
- CVClarissa VasquezOct 20, 20255.0Thanks again Megan! Haircut is great and you were awesome to talk to! Thanks for recommending me hair products! I’ll be back!
- KVKassandra ValenciaSep 21, 20255.0Chloe was gentle and helped me determine the best hairstyle for hair type and face shape. We also talked a lot about the best products for my hair. She is patient and knowledgeable. I am so glad I came to her and I highly recommend.
- SPsampathkumar patilSep 11, 20255.0I go for super simple hair cut. Works for me.
- BVBrandon ValenciaAug 31, 20255.0Had a great experience at Great Clips! Definitely want the same person to cut my hair every time! Shoutout to Chloe!
- LFLaura FullerAug 21, 20252.0I took my 2 sons for a haircuts at this location. Ramya cut my youngest and she was great. She was helpful and did a good job. My older son got Megan. This girl was horrible from the start. I asked her if she could blend his hair and her response was "I'm not finished yet" and whenever I walked over to see how his cut was going it seemed she tried to stand in front of me to block me. At the end I asked if she could fix his bangs and she rolled her eyes at me. She didn't listen to what I asked for and was just rude and mean. My son left upset and said she scared him. He was so upset over his haircut. I'm not sure how she fits in with this team seeing the challenges she is facing. Unfortunately I will not be returning to this location even though Ramya did a good job.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips The Plaza at Avery Ranch?
Great Clips offers haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow dry, styling such as updos, and select salons offer perms.
Can I check in online before visiting Great Clips?
Yes, you can use Great Clips' Online Check-In to add yourself to the waitlist and see estimated wait times, helping you save time before arriving.
How do I use the Great Clips app to improve my salon experience?
The Great Clips app allows you to check-in online, save favorite salons for quick access, receive personalized offers, product promotions, and haircare tips.
Are appointments required at Great Clips The Plaza at Avery Ranch?
No appointments are necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your place on the waitlist.
What are the operating hours of Great Clips at 10621 W Parmer Ln?
Great Clips is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays 9:00 AM to 6:00 PM, and Sundays 9:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips The Plaza at Avery Ranch sell haircare products?
Yes, they offer exclusive Great Clips branded haircare and styling products as well as popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
What payment methods does Great Clips accept?
Great Clips accepts payments via Mastercard and Visa credit cards; debit cards are also accepted, and cash is not required.
What nearby restaurants can I visit before or after my haircut at Great Clips?
Nearby dining options include Austin Adhurs, Smokey Mo's BBQ, Brooklyn Heights Pizzeria, Hunan Ranch, and Dana Foods, which offer a variety of cuisines such as barbecue, pizza, Chinese, Indian, and vegetarian fare.
Are there nearby services for banking and shipping near Great Clips The Plaza at Avery Ranch?
Yes, Bank of America ATM and Bank of America Advanced Center are nearby for banking needs; Pak & Ship Plus provides shipping and delivery services.
What wellness and beauty services are close to Great Clips in The Plaza at Avery Ranch?
Nearby you can find 4 Seasons Nails & Spa and Face to Face Spa for nail and medical spa services, offering guests options to complement their haircare experience.