Business Details
About
Hair SalonBeauty Salon
Great Clips in Austin, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11521 N FM 620 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Austin, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
252 reviews
5 stars
142
4 stars
36
3 stars
11
2 stars
16
1 star
47
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Customer experiences vary significantly based on the stylist, with some receiving excellent haircuts while others report disastrous results.
Customer Service
Many customers praised the friendly and attentive service from certain stylists, while others reported rude behavior and poor communication.
Wait Times
Customers expressed frustration with inaccurate wait times and scheduling issues, leading to long waits or being turned away.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the salon, including hair clippings left on the floor and lack of sanitation between customers.
Value for Money
While some customers found the prices reasonable, others felt that the quality of service did not justify the cost, especially without coupons.
- JRJoyjit RoyNov 3, 20251.0I visited to this salon today, November 3rd, 2025, at 6:55 PM. Their posted closing time is 7:00 PM, but the lady at the counter told me they couldn’t take me because they were already closed. The door was still open, yet I was refused service. They need to understand that closing at 7:00 means customers should be served until 7:00 — not earlier.
- JSJasmin SerrieOct 17, 20251.0The SCARIEST hair cut experience OF MY LIFE. The woman who say me down never introduced herself, she seemed hesitant and I was unsure why because the shop was not busy. but I described exactly what I wanted. I specifically said I DID NOT WANT A FADE. I just wanted the density taken out (because my hair is thick) and a trim. But I wanted to KEEP my side burns and the length in the back at my nape. She COMPLETELY BUZZED IT ALL OFF. I told her specifically what I wanted and the woman did NOT LISTEN. I am MORTIFIED and I WILL have justice. I suggest you reimburse me for my time or I will seek justice of my own.
- JGJasmin GarlicOct 16, 20251.0The woman with red hair. Buzzed the entire back of my hair off after I specifically told her I just wanted the density taken out.. I gave specific instructions about keeping my side-burns.. she cut them off completely
- JJjames (JD)Aug 19, 20255.0Sandra did a great job today for me !!! Probably the best haircut I had at Great Clips
- ESEeshan SachinJul 2, 20255.0This place was awesome, especially the guy, Zach, who gave my blowout fade. even though he didn't have the razor to do it exactly as the picture. He did it amazingly and he was patiently doing it properly and he was a good person to have a conversation with, especially since the haircut took long. If you go here, I highly recommend it and Zach is a awesome person to give you your haircut.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Plaza Volente offer?
Great Clips Plaza Volente provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. They also offer shampoo, blow dry, hair styling, and select salons offer perms.
How can I skip the wait when visiting Great Clips?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts notifying you when it's your turn.
Can I request a specific stylist when I check in online?
No, Online Check-In does not allow stylist requests for their safety. However, you can request a particular stylist in person when you arrive, though this may increase your wait time. Great Clips uses ClipNotes® to ensure consistent cuts regardless of stylist.
Is an appointment required at Great Clips Plaza Volente?
No appointment is required. Great Clips is a walk-in salon, but Online Check-In is available to save time by adding your name to the waitlist ahead of arrival.
What are the store hours for Great Clips at 11521 N FM 620?
The salon is open Monday through Friday from 10:00 AM to 7:00 PM, and on Saturdays and Sundays from 9:00 AM to 6:00 PM. It is closed on Thanksgiving Day and Christmas Day, with varying hours on other holidays.
Does Great Clips offer hair coloring or perm services?
Great Clips does not offer hair coloring. Perms are available only at select salons; you should call the local salon to confirm if perms are offered.
What payment options are accepted at Great Clips Plaza Volente?
They accept major credit cards including Visa and Mastercard, and also accept debit cards.
What nearby places can customers visit after a haircut at Great Clips Plaza Volente?
Customers can visit nearby places such as Austin Pro Nails or Volente Nails for additional beauty services, grab a coffee at Starbucks, or enjoy a meal at MOD Pizza, Rudino's Pizza & Grinders, or Panda Express located close by.
Are there any convenient medical facilities near Great Clips Plaza Volente?
Yes, CareNow Urgent Care - Anderson Mill, MedSpring Urgent Care, and RediClinic Anderson Mill HEB are nearby for urgent care and medical services, which can be useful for customers needing healthcare before or after a visit.
Can customers find other beauty-related services near Great Clips Plaza Volente?
Definitely. Nearby options include Austin Permanent Makeup for makeup and skin care, Blonde + Co Salon and Salon Lofts for hair and beauty services, as well as Palm Beach Tan for tanning services.