Brand Certified
Great Clips
3.8(259 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
11521 N FM 620, Austin, TX
78726, United States
Certified by Great Clips • Feb 22, 2026
(512) 250-5131
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/tx/austin/11521-n-fm-620
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Austin, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11521 N FM 620 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Austin, TX!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
3.8
259 reviews
5 stars
148
4 stars
36
3 stars
11
2 stars
16
1 star
48
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customer experiences with stylists vary significantly; some stylists receive high praise for their skills, while others are criticized for poor execution and lack of attention to detail.
Customer Service
While many customers appreciate the friendly and welcoming nature of the staff, there are numerous complaints about rudeness and unprofessional behavior from certain employees.
Wait Times
Customers frequently express frustration with inaccurate wait times and being turned away despite checking in online, leading to dissatisfaction with service availability.
Cleanliness
Several reviews mention unsanitary conditions in the salon, including hair clippings on the floor and lack of proper sanitation practices.
Value for Money
Customers generally find the pricing reasonable, especially with coupons, but some feel that the quality of service does not justify the cost.
- AGAnand GhaleFeb 14, 20261.0Worst experience I’ve had at a Great Clips. Lynn seemed more interested in finishing quickly than in following instructions. I clearly asked to use the same guard number and reduce it by 0.5, but instead of using scissors for a proper trim, she used clippers and rushed through the cut in about two minutes.
- HMHector MarquezFeb 12, 20265.0Prompt and friendly!
- AVAlexis VelezJan 29, 20265.0Lynn and her team are truly amazing. They are always so kind and welcoming and by far give the best haircuts. This location really stands out for their excellence. Very happy costumer:)
- CACarle AldreteJan 8, 20265.0You guys were slammed and it always seems like my favorite stylists are gone when I get there. Some new guy was cutting my hair. I couldn't watch so I closed my eyes and it felt like he had no idea what he was doing. He finished faster than I expected and I opened my eyes expecting to see a joke of a haircut BUT I LOVED IT!! Like best haircut ever. But they didn't offer ME a beard trim like they did other men. I guess mine isn't worthy yet. Maybe next time.
- HAHirad ANov 29, 20255.0Great experience. If you go, ask for Giovani. He’s very chill and gave me exactly the haircut I asked for. 10/10 service.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
Brand Certified Facts from Great Clips
Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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