Great Clips

4.2
585 reviews

About

Hair SalonBeauty Salon
Great Clips in Austin, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 14028 N US 183 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Austin, TX!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
14028 N US 183, Austin, TX
78717, United States

Hours

Reviews

4.2
584 reviews
5 stars
396
4 stars
79
3 stars
28
2 stars
13
1 star
68

What are people saying?

AI-generated from recent customer reviews

Haircut Quality

Many customers reported receiving unsatisfactory haircuts, with specific complaints about stylists not following instructions and causing significant dissatisfaction.

Customer Service

While some customers praised the friendly and attentive service from certain stylists, others experienced rudeness and insensitivity, particularly when addressing haircut issues.

Staff Experience

Several reviews highlighted the inconsistency in staff skill levels, with some stylists receiving high praise while others were criticized for their lack of experience.

Appointment Management

Customers appreciated the quick service and ability to get appointments without long waits, although some felt ignored or rushed during their visits.

Return Visits

Despite negative experiences, many customers expressed a willingness to return, often citing specific stylists they preferred.
  • MM
    Mack
    Nov 8, 2025
    1.0
    The older female with medium long hair acted like she didn't want to cut my hair. The top was cut uneven and too short.
  • JH
    Joe Hall
    Nov 8, 2025
    5.0
    I haven't had my haircut yet. I'm waiting to do it. I'm sitting at the little French cafe across the corner
  • ND
    Nick Dometrovich
    Nov 3, 2025
    5.0
    Laxmi is the most consistent and professional stylist. Been going to her for a year. Great cut every time!
  • JG
    Jasmin Garlic
    Oct 17, 2025
    1.0
    Judging by the other reviews they do not deserve 4 stars. AT ALL. They completely buzzed the back of my hair of when it was not what I asked for. The lady that tried to fix it just stated the obvious “well we can’t glue it back, it’s gone now” completely insensitive. And this was AFTER I gave specific instructions about what I wanted. If I find out you have barbers present without a license . I’m suing !
  • JS
    Jasmin Serrie
    Oct 16, 2025
    1.0
    Literally the scariest and WORST hair cut experience of my life. The red-haired lady sat me in her chair (never introduced herself) I could sense hesitation as if she had never cut a black womans hair before. Understandable if she’s never went to cosmetology school. I gave her specific notes about wanting a trim. Wanting to keep my side-burns. SPECIFICALLY NOT WANTING A FADE and she just to clippers and buzzed off my side burns and I’m almost BALD in the back of my head. They had to fade it to try and fix what an extreme cut she did. I am mortified. I feel justified to return and take my own scissors to the woman’s hair and cut off her braids from the scalp.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.