Great Clips

4.2
590 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Austin, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 14028 N US 183 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Austin, TX!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
14028 N US 183, Austin, TX
78717, United States

Hours

Reviews

4.2
589 reviews
5 stars
396
4 stars
79
3 stars
28
2 stars
15
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some stylists were praised for their friendliness and professionalism, while others were criticized for rudeness and insensitivity.

Haircut Quality

Significant dissatisfaction with haircut quality, with multiple reports of uneven cuts and stylists not following customer requests.

Cleanliness

Concerns raised about cleanliness, including dirty aprons and unclean seating areas.

Tip Pressure

Customers expressed discomfort with perceived pressure to tip, indicating that tipping should be optional.

Positive Experiences

Several customers reported positive experiences with specific stylists, particularly Lynn, who received consistent praise for her skills and customer interaction.
  • DL
    D L
    1 day ago
    1.0
    Do NOT Go Here. Haircut today, lack of attention to detail, rushed, all around crappy attitude. When she needed to adjust the position of my head, it was a wordless smack, not a soft correction. And judging from the lazy copy and paste response from the owner, there's no indication it will get better. Great clips has been awesome at other locations. Seriously, don't.
  • MR
    Mahadeva Prasad Thottawadi Rajendra
    Dec 22, 2025
    2.0
    I have never had such a bad experience with Great Clips. The lady who cut my son’s hair was extremely rude. The seat was not clean before the haircut, and after finishing, she went straight to the payment counter without even blowing the hair off my child’s face. Please respect your customers and show some basic manners, including greeting them properly. After all, this is not a free service—I paid for it. Also take a look at the imperfection of cutting
  • AH
    Alex Hoffman
    Dec 20, 2025
    1.0
    Tipping Was Expected, Not Optional. I took my 80-year-old uncle here for a haircut. The stylist’s name was Laxmi. She was polite at first, but the haircut itself took about 5 minutes and cost $20. When it came time to pay, I discreetly entered $0 for the tip on the screen. Immediately after that, her attitude changed — she looked visibly disgusted. She then printed the receipt and told me to add a tip amount, saying I had forgotten. On top of that, the apron she used on my uncle was dirty, and unfortunately my uncle’s hair looks messy and uneven now. This experience made us feel uncomfortable and unwelcome. Tips should be optional, not pressured.
  • JT
    Joseph Trudel
    Dec 11, 2025
    1.0
    Dirty apron was applied b4 cut ,had to get it changed by demand That says a lot about their lack of concerns for the customer Will never go back = zero tip as well
  • MM
    Mack
    Nov 8, 2025
    1.0
    The older female with medium long hair acted like she didn't want to cut my hair. The top was cut uneven and too short.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.