Great Clips

3.5
334 reviews

About

Hair SalonBeauty Salon
Great Clips in Austin, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 13000 N IH 35 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Austin, TX!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
13000 N IH 35, Austin, TX
78753, United States

Hours

Reviews

3.5
334 reviews
5 stars
156
4 stars
52
3 stars
11
2 stars
21
1 star
94

What are people saying?

AI-generated from recent customer reviews

Stylist Quality

Customers had mixed experiences with stylists; some praised specific stylists like Cindy and Christie for their skills, while others reported poor haircuts and unprofessional behavior from certain staff.

Customer Service

Several reviews highlighted issues with customer service, including rude staff interactions and a lack of attention to customer requests.

Inconsistency

Many customers noted inconsistency in haircut quality, with some leaving satisfied while others reported receiving completely different styles than requested.

Cleanliness and Environment

There were complaints about cleanliness and the overall environment, with some customers feeling rushed and others noting unclean stations.

Wait Times and Efficiency

Some customers appreciated the quick service and online check-in system, while others felt rushed and that their haircuts were not given adequate time.
  • MI
    Mario Ibanez
    Oct 14, 2025
    5.0
    I'm writing to complement my Great Clips haircutter, Cindy (Austin Techridge location). Cindy has been cutting my hair for several years and she has consistently done a great job with me, my son, and my daughter. Luckily her current Great Clips location is even closer to my house, but I wouldn't hesitate to commute as far as I need to for a satisfaction guaranteed haircut.
  • FB
    Frank Bolding
    Oct 11, 2025
    5.0
    Greatest place always fantastic service
  • RR
    RevolutionGiver
    Oct 8, 2025
    1.0
    Went in for just my naturally difficult curly frizzy hair to be styled/tamed, and left completely traumatized from being gaslit and ganged up on because they didn't know how to handle natural frizzy hair and never disclosed it until after I realized I look like a lion or poodle. I left in tears. If explain more, but Google reviews only allows so few of text I can't fully express my negative experience.
  • CP
    Chris Pardo
    Oct 8, 2025
    5.0
    I’ve been getting my hair cut by Cindy for years, and she’s absolutely amazing. She recently moved to Great Clips, and I followed her there because she’s that good. Cindy always takes her time, listens to what I want, and consistently gives me a great haircut every single time. Beyond being a fantastic hairdresser, she’s just a genuinely kind and thoughtful person. It’s hard to find someone you trust with your hair, and once you do, you stick with them — that’s why I’ll keep following Cindy wherever she goes. Highly recommend her to anyone looking for a great haircut and an even better experience!
  • CW
    Chris Wiesehan
    Oct 5, 2025
    1.0
    I was willing to give a second chance and the woman doesn't understand basic English. She cut the top of my head way too short and ignored what I said and it looks like crap. And it's way too expensive if you don't have a coupon. Anything is too expensive when the barber doesn't care what you ask for.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.