SEPHORA

Reviews

• NW

  Nikkita Williams

  6 days ago
  1.0
  I went into the store prepared to buy some new makeup and pressed powder. Went in with a fresh clean face looking forward to the color match experience. When I entered there were at least 4 to 5 associates standing in a circle talking. Not one greeting was made welcoming me in the store. I walked front to back and nothing. So I decided not to make any purchases at all. I took my business elsewhere. Good customer service is lost at your Parks Mall Store.
• DS

  Deborah Snow

  Oct 31, 2025
  1.0
  I went to get lashes done there and it was horrible I paid 36 dollars for strip lashes that took this unprofessional young lady that had know ideal about putting lashes on customers no hands free lashes by the time I reached the parking lot both lashes were waving in the wind it was one of the worst experiences as far as lashes goes went to a beauty school and my lashes are now tight and right Gorgeous
• AT

  Alexis Tucker

  Oct 17, 2025
  5.0
  I bought so much new nice makeup. I loved it so much thank you so much, Sephora.
• DG

  Don Gigi

  Sep 25, 2025
  5.0
  Loved coming into sephora last week, Mitza was very knowledgeable and helped me with every product I wanted to try out, very sweet and calm associate she needs a raise expeditiously. I was even looking for a new scent and I told her what notes I liked and she recommended a scent that im about to buy right now !
• IM

  Isaac Mendoza

  Sep 9, 2025
  1.0
  I took my fiancée to go look for a lip gloss for her. I let here go look for what she wanted and I went to look at the colognes, please tell me why when I’m looking there an Asian worker (did not introduce herself) comes up and says “hi, is anything I can help with” and I replied to her and she said “oh not you” and proceeded to speak to the older couple next to me. I understand if she had been helping them before but she wasn’t. She also had the audacity to come back and bring one of those paper things to spray the cologne on and handing it to me and when I grabbed it she took it back and gave it to the couple again! That was rude and I wish I could say that was it but no. Turns out this girl was also being rude to my fiancée! She said that she brought baskets to some other customers just “to be nice” I guess but she didn’t bring one for my fiancée. My fiancée asked for a sample of a face cream and that same Asian girl walked off without saying anything and spoke with another worker she also rolled her eyes as my fiancée made that request. My fiancée walked around and the Asian girl was looking for her 30 minutes after the initial request. To put the cherry on top that same girl was standing at the exit with her hands behind her back and when me and my fiancée left she said nothing! Come on dude you work retail that’s the least you can do. I used to work in retail as well and this is a terrible worker and I hope she gets fired. Also if anyone can reply to me is this how samples come? Cause it looks like she didn’t even try! Fire this girl please she only wants to help “rich” people.

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