Business Details
About
Hair SalonBeauty Salon
Great Clips in Ooltewah, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5910 Reagan Lane offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Ooltewah, TN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
193 reviews
5 stars
134
4 stars
26
3 stars
9
2 stars
8
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers praised several stylists for their skills and friendly demeanor, but there were also complaints about inconsistent quality and unprofessional behavior from some staff.
Customer Service
Many reviews highlighted excellent customer service, with staff being described as friendly and attentive, although there were instances of poor service and lack of assistance for customers with special needs.
Wait Times
Customers frequently mentioned long wait times, especially during busy periods, and issues with online check-in accuracy.
Haircut Quality
While many customers were satisfied with their haircuts, there were significant complaints about uneven cuts and stylists not following instructions.
Cleanliness and Environment
The salon was generally noted for being clean and well-maintained, contributing to a positive atmosphere.
- JMJamey MullinixNov 11, 20255.0fast and no wait time, compared to snowhill locations 55 minute wait, this is veterans day the 11 at 4.30 pm.
- JDJacob DavisNov 6, 20255.0Very friendly workers, especially Kenneth, who was great help with finding me a new haircut.
- TDThomas DillardOct 16, 20255.0I really appreciate my stylist. She did a great job
- TCtom colleySep 13, 20255.0Staff is always friendly. Can always count on them to get my beard squared away after I have mangled it for 2 months.
- CMCharles MullinsSep 11, 20255.0Very friendly and a great haircut
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Ooltewah Crossing offer?
Great Clips provides haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling like updos, and select salons may offer perms.
How can I save time when visiting Great Clips Ooltewah Crossing?
You can use the Online Check-In feature via the Great Clips app or website to add yourself to the waitlist and see estimated wait times. ReadyNext text alerts notify you when your wait is about 15 minutes, so you can arrive just in time.
Do I need an appointment to get a haircut at Great Clips in Ooltewah?
No appointment is necessary. Great Clips is a walk-in salon, but using Online Check-In can save you time by letting you join the waitlist before you arrive.
Does Great Clips Ooltewah Crossing offer hair coloring services?
No, Great Clips salons, including the Ooltewah location, do not provide hair coloring services.
What are the operating hours of Great Clips at 5910 Reagan Lane?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas days.
What payment methods are accepted at Great Clips Ooltewah Crossing?
Great Clips accepts payment via Mastercard and Visa credit cards. Debit cards are also accepted.
Are there nearby places I can visit before or after my haircut at Great Clips Ooltewah Crossing?
Yes, nearby you can visit Cato Fashions for women's clothing, Mr. Totto for sushi, or Georgi's Pizzeria for dining. These locations provide great options to shop or eat while waiting or after your haircut.
Can I find other beauty or personal care services near Great Clips Ooltewah Crossing?
Absolutely! Nearby you can find Sun Tan City for tanning and skin care, Sally Beauty for haircare products, and Q Nails for nail salon services.
How can nearby transportation or fuel services aid my visit to Great Clips Ooltewah Crossing?
Nearby convenience stores and gas stations like RaceWay and RaceTrac make it convenient to fuel up your vehicle before or after your visit to Great Clips.
Does Great Clips Ooltewah Crossing provide services for specialty haircuts?
Yes, the stylists are trained to offer specialty haircuts including fades, tapers, and other styles like high fades and classic crew cuts. Just communicate your desired style to your stylist.