SEPHORA wants to teach and inspire clients to play in a world of beauty, while creating the world’s most loved beauty community. SEPHORA invites clients to play with over 14,000 products from over 200 brands including exclusives like FENTY BEAUTY BY RIHANNA, Rare Beauty by Selena Gomez, SEPHORA COLLECTION and more. Clients can experience SEPHORA anywhere by visiting the SEPHORA website or the SEPHORA app.
I had a disappointing experience at this Sephora location due to the behavior of the cashier, Maya. She seemed visibly put off by having to ring me up, which made the entire interaction uncomfortable and unwelcoming.
Customer service is a major part of the retail industry, and this experience fell well below what I expect from Sephora. If someone is unwilling or unable to provide basic, courteous service, this may not be the right role for them.
JJ
Joy
Jan 4, 2026
1.0
During a visit today, a Sephora employee yelled at my sister and her husband while their toddler was present. This created a very uncomfortable and embarrassing situation, especially since they were visiting from out of town.
I wasn’t there for the entire interaction, but regardless, yelling at customers—particularly with a child present—is completely unprofessional. As someone who is from this area, I was disappointed that this was the impression left. I hope management addresses this, as it does not reflect the standard of service Sephora should represent.
KS
Kathryn Saltzman
Nov 17, 2025
5.0
Clean, well organized store with staff that went above and beyond to help (Caesar in particular)!
LM
Liz Marlow
Oct 28, 2025
5.0
In Nashville for work and needed some concealer. Walked in and Cesar took great care of me. Taught me a few tricks with my eyeshadow as well and I feel so much better!
JM
John Allan Miller
Oct 18, 2025
5.0
Lynn seriously saved an entire wedding! Long story short is i’m a groomsman in this wedding. No joke the make up gal for the bride ran off with one of the other groomsman and is nowhere to be found. i’m somehow the one they picked to go get what she needed and Lynn was so helpful and soooo cool!
What are Sephora Nashville's regular store hours for in-store shopping and pickup?
Sephora Nashville is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does Sephora Nashville offer delivery or pickup services?
Yes, Sephora Nashville offers in-store pickup and same-day delivery services.
Where is Sephora Nashville located?
Sephora Nashville is located at 5015 Broadway Place, Nashville, TN 37203, USA.
Which beauty brands can I find at Sephora Nashville?
You can find over 200 brands including Fenty Beauty by Rihanna, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, Dior, and many more.
What types of products does Sephora Nashville specialize in?
Sephora Nashville specializes in makeup, skincare, hair care, tools & brushes, fragrance, and bath & body products.
Is Sephora Nashville available in multiple languages for customer service?
Yes, Sephora Nashville provides services in English, Spanish, French, Chinese, Japanese, and Korean.
Are there any nearby places where I can eat before or after shopping at Sephora Nashville?
Nearby dining options include The Liege Waffle Co., Saffron The Indian Kitchen, Sixty Vines, Blue Sushi Sake Grill, Slim & Husky's Pizza Beeria, Steam Boys, Elixr Coffee Roasters, Jeni's Splendid Ice Creams, Hattie Jane's Creamery, and Chilangos Tacos.
What shopping options are available near Sephora Nashville?
Nearby shopping options include Fifth + Broadway, Levi's Store, Nike by Downtown Nashville, Kendra Scott, gorjana, and Veseo for lingerie and swimwear.
Can the nearby FedEx Office Print & Ship Center help me with shipping or printing needs during my visit to Sephora Nashville?
Yes, the FedEx Office Print & Ship Center nearby offers printing and shipping services, which can be convenient if you need to handle those tasks before or after shopping at Sephora.
How can I shop with Sephora Nashville online or via a mobile app?
You can shop online at https://www.sephora.com/happening/stores/fifth-and-broadway or use the Sephora app, available on Android and iOS devices.