SEPHORA

4.0
64 reviews

About

Cosmetics StoreBeauty Supply StoreSephora
SEPHORA wants to teach and inspire clients to play in a world of beauty, while creating the world’s most loved beauty community. SEPHORA invites clients to play with over 14,000 products from over 200 brands including exclusives like FENTY BEAUTY BY RIHANNA, Rare Beauty by Selena Gomez, SEPHORA COLLECTION and more. Clients can experience SEPHORA anywhere by visiting the SEPHORA website or the SEPHORA app.

Details

  • Requires appointmentNot available

Location

SEPHORA
5015 BROADWAY PL, NASHVILLE, TN
37203, United States

Hours

Reviews

4.0
64 reviews
5 stars
43
4 stars
4
3 stars
4
2 stars
2
1 star
11
  • JC
    Jamie Cadwalader
    2 days ago
    1.0
    I had a disappointing experience at this Sephora location due to the behavior of the cashier, Maya. She seemed visibly put off by having to ring me up, which made the entire interaction uncomfortable and unwelcoming. Customer service is a major part of the retail industry, and this experience fell well below what I expect from Sephora. If someone is unwilling or unable to provide basic, courteous service, this may not be the right role for them.
  • JJ
    Joy
    Jan 4, 2026
    1.0
    During a visit today, a Sephora employee yelled at my sister and her husband while their toddler was present. This created a very uncomfortable and embarrassing situation, especially since they were visiting from out of town. I wasn’t there for the entire interaction, but regardless, yelling at customers—particularly with a child present—is completely unprofessional. As someone who is from this area, I was disappointed that this was the impression left. I hope management addresses this, as it does not reflect the standard of service Sephora should represent.
  • KS
    Kathryn Saltzman
    Nov 17, 2025
    5.0
    Clean, well organized store with staff that went above and beyond to help (Caesar in particular)!
  • LM
    Liz Marlow
    Oct 28, 2025
    5.0
    In Nashville for work and needed some concealer. Walked in and Cesar took great care of me. Taught me a few tricks with my eyeshadow as well and I feel so much better!
  • JM
    John Allan Miller
    Oct 18, 2025
    5.0
    Lynn seriously saved an entire wedding! Long story short is i’m a groomsman in this wedding. No joke the make up gal for the bride ran off with one of the other groomsman and is nowhere to be found. i’m somehow the one they picked to go get what she needed and Lynn was so helpful and soooo cool!

Frequently Asked Questions About SEPHORA

What are Sephora Nashville's regular store hours for in-store shopping and pickup?

Sephora Nashville is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.

Does Sephora Nashville offer delivery or pickup services?

Yes, Sephora Nashville offers in-store pickup and same-day delivery services.