Great Clips

4.0
353 reviews

About

Hair SalonBeauty Salon
Great Clips in Mount Juliet, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 650 S Mt Juliet Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Mount Juliet, TN!

Details

  • Requires appointmentNot available

Location

Great Clips
650 S Mt Juliet Rd, Mount Juliet, TN
37122, United States

Hours

Reviews

4.0
353 reviews
5 stars
209
4 stars
51
3 stars
24
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Haircut Quality

Many customers reported dissatisfaction with the quality of haircuts, citing uneven cuts and a lack of attention to detail.

Staff Professionalism

Several reviews highlighted unprofessional behavior from staff, including rude comments and inappropriate conversations during haircuts.

Customer Service

Mixed feedback on customer service; while some stylists received praise for their friendliness, others were criticized for being dismissive or unhelpful.

Wait Times

Customers experienced long wait times and issues with the check-in process, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with specific stylists, noting excellent service and satisfactory haircuts.
  • WF
    Wayne Ferebee
    Oct 9, 2025
    5.0
    Had a Awesome Experience.
  • AT
    Ankit Tejani
    Oct 5, 2025
    1.0
    I recently got a haircut at your salon, and I noticed a small patch on the side of my head where the hair seems to have been cut too short or unevenly. It looks like a circular bald spot.
  • EB
    Edward Brown
    Oct 4, 2025
    2.0
    I’m giving them two stars instead of one because there are some stylists there who know what they’re doing, but they’re few and far between. I’ve been going there for about 6 years now, but over the past year, it’s been a mixed bag in terms of the stylist getting it right, trending toward doing badly. Most recently, I went in for a baby cut for my 1.5-year-old, and a classic crew cut for myself. I showed her a picture of what I wanted for the Crew Cut. Nicole went way too fast with her buzzer, and my son’s hair was uneven, shaved deeper on one side than the other, and went way too high on one side at the base of the neck. The same thing happened on mine - moving too fast, not checking for balance - and my “crew cut” left me with a cross between an undercut, bowl cut, and a raccoon’s nest on my head - absolutely awful. I told her to stop, even out the top, then leave it alone. I will not be returning again.
  • CH
    C H
    Sep 27, 2025
    1.0
    Jessica did not do what we asked her to do with my son’s hair. We showed her a photo of a low taper fade and asked her to purposefully keep the bulk of his hair on the top and back. Myself and my son both said his cowlick was super high and to please not cut close to it. She literally shaved up to his cowlick. The back of his head was all a single 1 inch, not a fade at all and she cut WAY too much of his hair off. After I saw how much she had shaved the back, I went up and asked her not to cut any off the top and front. She apologized at check out, but didn’t offer to give us a discount. We will not be back to Great Clips. The first photo is what we showed her, the 2nd is my son after the cut she gave him. Not happy.
  • CB
    christopher bird
    Aug 19, 2025
    1.0
    Beware of the Providence Great Clips! We were charged $70 for a service we never asked for, never got. When I questioned it, the stylist — who is also the store manager — told me “I guess I should have told her” and claimed she had to charge us or she’d “lose her job.” I was promised a call from the district manager that never came. After multiple follow-ups, the store manager dodged questions and then told me she didn’t even know who the franchise owner was or the name of the franchise. How does a store manager not know who they work for? Completely ridiculous. (Although when I called back today the employee that answered was able to give me that information.) Eventually, I was told I’d get a call “sometime” because the district manager has “so many stores.” The worst part? While I was picking up food next door with my kids, I saw both the store manager and the district manager just sitting in the lobby and at the register chatting with no customers in the store. Clearly, calling me back wasn’t a priority. This location is dishonest, unprofessional, and avoids accountability. Double-check your prices, because they will overcharge you and then brush you off.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.