JCPenney Salon

Reviews

• AA

  Anuradha

  Jun 25, 2022
  1.0
  Just be honest if you don’t know how to give a specific hairstyle. It’s just simple. Don’t bluff and mess your business. It would save you from bad reviews.
• KC

  Karli Cummings

  May 9, 2022
  1.0
  So this was a doozy. I was recently in the salon on Friday, May 6, 2022 for just a shampoo and style. First I came in for my appointment at 4 and when I got there I was informed my stylist I originally booked with was not in that day but they could get me in with someone else, which I didn’t mind since I have never been there before. So after I was already in the chair and getting ready for the stylist to shampoo me she informed me that there’s a price increase and that I would have to pay it. I said okay because I didn’t want to be rude and walk away when she had fit me into her schedule. After that she took my hair down from its ponytail. She asked me who cut my hair and I said I don’t remember, but then she proceeded to make fun of my haircut because it was “just a complete mess and uneven” (the way it was cut was to match the way I part my hair to the side and she parted it down the middle) then was telling another stylist how bad it looked in front of me. And they both were making fun of it. Which made me feel embarrassed. She offered to trim it for an additional price, but I didn’t want to pay more than I already was since the price had ALREADY increased. At that point I’m super embarrassed and wanted to walk away but again I didn’t want to be rude. She proceeded to tell me how bad my hair looked and that I needed to fix it. She finished up my style after over an hour and a half (all I wanted was for her to curl my hair in beach waves). I was very uncomfortable and unhappy with the services I was provided and I definitely do not feel like it was worth the $70 (it was originally $30) I had to spend for a “shampoo and style”. Definitely won’t be returning and unhappy with how it turned out. Would not recommend.
• SH

  Shenequa Horn

  Oct 17, 2021
  1.0
  I went in for a simple wash and style. I never go here. I never get my hair done here. I just wanted somewhere I could do a quick walkin. Obviously they gave me someone who wasn't really experienced with doing hair or my kind of hair because for one my hair wasn't shampooed good because after the shampoo my scalp felt itchy and still had build up on it when I scratched my head. I wanted my hair blow dried and curled with the flat iron. The stylist didn't know how to do that so I just left with my hair not styled and Jcpenney had the nerve to still charge me. I left with dirty and unstyled hair and was still charged 32 dollars. For what? Never again will I ever go to a Jcpenney salon again to get my hair done. Save yourself the time and money and find somewhere else to get your hair done. A complete rip off. I got nothing I came for.
• DM

  Dee Marie

  Jan 16, 2018
  5.0
  I have started coming here to get ny hair done for consultation and friendliness. Ever since i started i have saw a sifnifcant change in my hair. It lasts for two weeks. Although i am natural i have to pay more than thr average person. Its reasonable and afforadable. The ladies work so hard making sure you are comfortable. Its also a quiet atmosphere.

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