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Natural Alternatives Salon & Spa Western Plaza

About

Hair SalonDay Spa
Natural Alternatives is Knoxville’s original eco-friendly salon spa for holistic beauty and well-being. Our mission is to serve our guests in a positive, creative, professional environment, to better their lives with exceptional service and to promote home care that emphasizes wellness, beauty and environmental awareness in a relaxing, healthy surrounding. We are a multi-location Aveda Lifestyle salon spa, and our 30+ year partnership reflects our commitment to Aveda’s mission of sustainability and responsibility. Our services vary by location and include hair, skin, massage, body treatments, and nail services. We hold ourselves to the highest standards of skill and service in the industry as we strive to exceed our guests' expectations.

Location

Natural Alternatives Salon & Spa Western Plaza
Western Plaza-Bearden, Knoxville, TN
37919, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 4:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.