Brand Certified
Great Clips
4.3(715 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
7638 Mountain Grove Dr, Knoxville, TN
37920, United States
Certified by Great Clips • Feb 22, 2026
(865) 573-8038
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/tn/knoxville/7638-mountain-grove-dr
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Knoxville, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 7638 Mountain Grove Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Knoxville, TN!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.3
715 reviews
5 stars
489
4 stars
111
3 stars
39
2 stars
22
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback is mixed regarding service quality, with some customers praising specific stylists for their professionalism and skill, while others report unprofessional behavior and poor haircut experiences.
Staff Competence
Several customers highlighted the expertise of specific stylists like Cat, Allie, and Valencia, noting their ability to deliver great haircuts and positive experiences.
Customer Experience
Many reviews mention a friendly and welcoming atmosphere, but there are complaints about long wait times and inconsistent service, leading to frustration for some customers.
Training Needs
Some customers expressed concerns about the training and experience of certain stylists, suggesting a need for improved training to ensure consistent quality across all services.
- JBJordan BFeb 19, 20265.0Hello my name is Jordan, I want to take a moment to share about another great experience I had at your salon#4515. I had the absolute pleasure of having (Valancia) give me an amazing haircut. Also I would like to thank along with Valancia, the rest of the staff that was there was so friendly, and funny. We all had some good laughs over some great conversation. Thank you for your time, and please give all of those hard working stylists a raise along with some praise. Also I am extra glad that this location is LGBTQAI friendly 🌈. I will definitely continue to come back to this amazing location.
- TBTIM BROWNFeb 6, 20265.0Great service and wonderful staff
- TGTeresa GJan 27, 20265.0I was there this morning for a recut and I had Allie that young lady is absolutely wonderful and she is great at what she does . I will be calling ahead to schedule with her for all of my future hair cuts
- KCKim ClarkJan 19, 20261.0UNPROFESSIONAL Bad vibes the second you walk in. No work ethic. ZERO customer service. If they can get out of cutting your hair - they will. SO RUDE. Will never return to this location.
- DDDERAKJan 15, 20261.0Worst haircut I have ever got, I’m a regular customer, come here very two weeks. The lady I usually have cut my hair wasn’t in today so I said why not and let someone else do it. The lady was super rude and definitely has no experience in a mid fade. The haircut is very choppy and off centered, she showed little interest in doing it correct. That one experience made me never want to return to this location. I’m usually not the one to complain, but this is crazy I pay for my hair to be screwed up, I will never EVER return to great clips.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and styling services does Great Clips South Grove offer?
Great Clips South Grove provides haircuts for men, women, kids, and seniors, along with bang, neck and beard trims, shampooing, blow drys, hair styling such as updos, and in select salons, perm services.
Is an appointment required at Great Clips South Grove?
No appointment is necessary. Great Clips operates on a walk-in basis, but you can use Online Check-In to add yourself to the waitlist and save time.
How can I save time when visiting Great Clips South Grove?
Use the Online Check-In service via the Great Clips app or website to view estimated wait times and add your name to the waitlist before you arrive. You can also sign up for ReadyNext text alerts notifying you when your wait time reaches 15 minutes.
What are the business hours of Great Clips South Grove?
Great Clips South Grove is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:30 AM to 4:30 PM. The salon is closed on Thanksgiving Day and Christmas Day.
What payment methods are accepted at Great Clips South Grove?
The salon accepts major credit cards including Mastercard and Visa.
Does Great Clips South Grove offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What nearby places can I visit before or after my haircut at Great Clips South Grove?
Nearby you can visit Gondolier Pizza for Italian and pizza dining, Chick-fil-A for fast food chicken meals, or IHOP for breakfast and brunch. Also, check out local beauty spots like Nails So Happy and P.S. You’re Gorgeous for additional pampering.
Are there convenient banking options near Great Clips South Grove?
Yes, Apex Bank, U.S. Bank, and First Horizon Bank are all nearby, offering banking and ATM services.
Where can I find convenience shopping and pharmacy services close to Great Clips South Grove?
For convenience shopping and pharmacy needs, CVS Pharmacy and Food City supermarket are located nearby.
Does Great Clips South Grove sell haircare products?
Yes, the salon offers a variety of exclusively branded haircare and styling products as well as popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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