Amanda Maddox Salon

4.8
1132 reviews

About

Beauty Salon

Location

Amanda Maddox Salon
4315 Kingston Pike Ste 120, Knoxville, TN
37919, United States

Hours

Reviews

4.8
1,132 reviews
5 stars
1,051
4 stars
15
3 stars
14
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Stylist Expertise

Customers consistently praised the skill and attentiveness of the stylists, highlighting their ability to understand and execute desired hairstyles.

Customer Service

The salon staff received numerous compliments for their friendliness and professionalism, contributing to a welcoming atmosphere.

Salon Environment

The salon is noted for its clean, modern, and inviting environment, enhancing the overall customer experience.

Mixed Experiences

While many reviews were positive, there were a few instances of dissatisfaction regarding specific services and customer service issues.
  • MA
    Maribel Acosta
    3 days ago
    5.0
    Wonderful salon and hairstylist! Very friendly and relaxing experience overall. My hairstylist Stevie was wonderful. I truly recommend her and the salon.
  • GF
    Glen Freidburg
    4 days ago
    1.0
    Be prepared to pay surprise price than what they tell during booking over the phone. I had to cut my own bangs, I was unhappy about it and I picked this place despite the driving distance. During my booking over the phone, I asked about the pricing with a specific stylist: Hannah and the person on the phone told me $10. Well, Hannah was great and she fixed my bangs. I was happy with the result and I was thinking about giving her more tip. Then during check-out, they told me $15. I told them their pricing is suddenly different, they only repeated the same price and I even added a little bit tip despite their customer service just because Hannah did a good job, I hope she receives the money.
  • MT
    Mary Beth Townsend
    4 days ago
    5.0
    I’ve been going to Amanda Maddox Salon for many years. I’m always very pleased with the magic that Jennifer works in my hair. She’s amazing! The salon is beautiful, always bright and super clean.
  • SK
    Simran KF
    Jan 5, 2026
    5.0
    Amanda Maddox Salon provided a wonderful experience right from the start. The atmosphere was friendly and welcoming, making me feel great with the entire team. My stylist, Cierra Riley, was incredible—attentive, asking about my needs, and handling both my root touch-up and haircut seamlessly. I left the salon feeling genuinely warm and inviting vibe. I highly recommend it.
  • KS
    Kimberly Soto
    Jan 1, 2026
    1.0
    I came to this salon with my mom expecting a professional experience, especially since I have been here before and trusted their work. I asked for a pearl beige color, but instead my hair was severely damaged during the bleach and tone process. My hair was completely fried, to the point where I had no choice but to cut a significant amount of it off.What makes this even more upsetting is that my last hair appointment alone cost almost $400, and all of that money went to waste in one visit. Because of the damage, I was forced to go back to a much darker color, which is not what I wanted at all. On top of that, I experienced chemical burns, which should never happen during a professional service.My stylist was Elizabeth Stooksbury, and this experience was extremely disappointing and upsetting. I went in excited and left feeling frustrated and regretful. Unfortunately, because of how awful this experience was, I will not be returning to this salon again.I hope this review helps others think carefully before booking, especially for major color services.

Frequently Asked Questions About Amanda Maddox Salon

What are the Amanda Maddox Salon's hours of operation during the week?

The salon is open Monday to Thursday from 8:00 AM to 9:00 PM, Friday from 8:00 AM to 6:30 PM, Saturday from 8:00 AM to 4:30 PM, and Sunday from 10:00 AM to 6:00 PM.

Does Amanda Maddox Salon offer delivery services?

No, the salon offers in-store pickup services only and does not provide delivery.