Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Johnson City, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3101 W Market St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Johnson City, TN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
490 reviews
5 stars
334
4 stars
82
3 stars
28
2 stars
13
1 star
33
What are people saying?
AI-generated from recent customer reviews
Quality of Haircuts
Mixed reviews on haircut quality; some customers received excellent cuts while others experienced significant dissatisfaction.
Customer Service
Customer service experiences vary; some stylists are praised for their friendliness and professionalism, while others were criticized for lack of attention and poor management.
Wait Times
Long wait times reported frequently, especially during busy hours, despite online check-in.
Stylist Recommendations
Certain stylists, like Maria and Nick, received consistent positive feedback, indicating a preference for specific individuals.
Overall Experience
Overall, customers appreciate the convenience and pricing, but experiences can be inconsistent.
- JSJoyce SutherlandJan 2, 20265.0I had a very pleasant time and my haircut was great. I will go here again. I am a cancer patient and I received it through clips for kindness. At no cost.
- HHHeatherDec 30, 20252.0Hannah seems like a sweet girl, but she really needs to pay attention to detail. She missed several long hairs on my husbands head, she didn't shave the long hairs on his neck, and missed long hairs on his beard when trimming it up.
- RPRhonda PhillipsDec 12, 20252.0The stylist, and I know her name, but thought it was best not to mention it. She kept chopping on my n̈air and runined my hair. Now, I will have to wear a hat for a while till it can grow out some. Totally, disgusted. I will say it was the Market Street store Johnson City and the girl's first initial is H... Never had an issue before, but this girl apparently didn't know what she is doing. She will no longer cut my hair for sure, I will make sure of that.
- MMMountainDec 4, 20251.0Went in as 1st in waiting list and nobody acknowledged me. Watched as they acknowledged everyone else and called in the 2nd person on waiting list as I was in there waiting
- KNkarl neblettSep 26, 20255.0Great haircut Great price What else do you need?
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips at 3101 W Market St offer?
Great Clips provides haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. Additional services include shampoo, blow dry, and hair styling such as updos. Some salons offer perm services.
Can I walk in or do I need an appointment at Great Clips?
Great Clips is a walk-in salon with no need for an appointment. You can walk in anytime or use Online Check-In to save your spot on the waitlist and skip the wait.
How does Online Check-In work at Great Clips?
Online Check-In lets you add yourself to the waitlist, see estimated wait times, and sign up for ReadyNext text alerts that notify you when your wait time reaches 15 minutes, so you can spend less time waiting at the salon.
What are the operating hours for Great Clips on W Market St?
Great Clips is open Monday through Friday from 9 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 12 PM to 6 PM. They close on Thanksgiving Day and Christmas Day, with holiday hours varying on other days.
Does Great Clips offer hair coloring or perm services?
Great Clips salons do not provide hair coloring services. Perms are available at select salons; please call the specific location to see if they offer perms.
What forms of payment does Great Clips accept?
Great Clips accepts Mastercard and Visa credit cards. Debit cards are also accepted, and cash-only is not required.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips at 3101 W Market St has a wheelchair-accessible entrance to accommodate guests with mobility needs.
What haircare products can I buy at Great Clips?
Great Clips offers their own branded haircare lines such as Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, alongside brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What nearby dining options are available around Great Clips at 3101 W Market St?
Nearby dining options include 7 Hermanos, Don Chuys Fresh Mex & Cantina, Ichiban Sushi And Asian, Hachimi Japanese Cuisine, Missy Moo’s Frozen Yogurt & Treats, sweetFrog, and Frosted Treats. Customers can enjoy a meal or treat before or after their haircut.
Are there any nearby retail or entertainment stores close to Great Clips?
Yes, GameStop and Shoppes on West Mark - GameStop are close by for video games and entertainment, while Sally Beauty offers beauty products, and Shoe Show and RadioShack provide retail shopping options.
How can nearby services like PostNet and Liberty Tax be useful when visiting Great Clips?
Clients can take care of additional errands like printing, shredding, or tax services at nearby PostNet and Liberty Tax locations, making a visit to Great Clips more convenient by combining multiple errands in one trip.