Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Jackson, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 19 Stonebrook Place offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Jackson, TN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
301 reviews
5 stars
187
4 stars
45
3 stars
15
2 stars
8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising the friendly and efficient staff, while others reported unprofessional behavior and poor haircut results.
Haircut Satisfaction
Many customers expressed dissatisfaction with their haircuts, citing issues such as uneven cuts, failure to follow instructions, and overall poor quality.
Online Check-In Issues
Several customers experienced problems with the online check-in system, reporting that they were overlooked or had to wait longer than expected despite checking in.
Staff Friendliness
While some reviews highlighted friendly and accommodating staff, others noted rudeness and unprofessional attitudes from certain stylists.
Cleanliness and Atmosphere
The salon was generally described as clean and well-organized, contributing positively to the customer experience.
- JMJosh MilliganDec 12, 20251.0Got a haircut today absolutely hate it will never go back again. The woman said she been cutting for 20 years I promise this is the worst haircut ever I will never return there again not worth it I had to go and get my hair fixed at robotics way better and they actually did an amazing job
- RBRyan BerkeleyNov 18, 20254.0It's a decent place. You don't get close shaves or cuts. Go to a barber shop for that. It was okay.
- JTJohn TankersleyOct 23, 20255.0Ashley always does a great job cutting my hair.
- PVPedro VasquezJul 30, 20255.0I always get excellent service. Highly recommend checking-in online to limit wait time. Walk-ins are welcome, but check-ins take priority. Every stylisy is friendly.
- TRTeresa RobertsAug 27, 20241.0The man at this place cut my hair, and it is hands down the WORST haircut I've ever had. I told him to cut no more than 2 inches off and that I wanted long layers. This man cut at least 6 inches off of my hair, and the long layers resemble something of a mullet. My hair was half way down my back!!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircut services are offered at Great Clips West Towne Commons?
Great Clips provides haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Additional services include shampooing, blow drying, and styling, with some locations offering perms.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips operates as a walk-in salon, but you can use Online Check-In to join the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add your name to the waitlist, view estimated wait times, and sign up for ReadyNext text alerts to receive a notification when your wait is about 15 minutes.
Can I choose a specific stylist using Online Check-In?
No, requesting a specific stylist is not available via Online Check-In due to schedule privacy. However, you can request a stylist when you arrive, but it may increase your estimated wait time.
What payment methods does Great Clips accept?
Great Clips West Towne Commons accepts Mastercard and Visa for payments.
What are the operating hours for Great Clips in Jackson, TN?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Is Great Clips West Towne Commons accessible for individuals with disabilities?
Yes, the salon has a wheelchair accessible entrance for customers with mobility needs.
What are some nearby places to visit around Great Clips in West Towne Commons?
Nearby places include Los Portales Mexican Restaurant, Pho Viet Noodle Soups, Grocery store Kroger, Lena Nail Spa, and Walgreens pharmacy, offering opportunities for dining, shopping, and personal care before or after your visit.
Can I grab a meal nearby before or after my haircut appointment?
Yes, there are several dining options close by such as Los Portales Mexican Restaurant, Pho Viet Noodle Soups, Subway, and A1 Pizza within West Towne Commons for convenient meals.
Where can I find other personal care services near Great Clips?
Lena Nail Spa, located nearby in West Towne Commons, offers nail and beauty salon services, providing complementary options to your haircut experience.