SEPHORA

4.4
365 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter parking lot off of West St. or Poplar Ave. 2. Look for Sephora's curbside pickup sign 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable

Location

SEPHORA
2055 WEST ST, GERMANTOWN, TN
38138, United States

Hours

Reviews

4.4
365 reviews
5 stars
251
4 stars
58
3 stars
20
2 stars
9
1 star
27
  • CJ
    Cindy J
    Nov 13, 2025
    3.0
    Additional staff training would be helpful
  • AF
    alamoody fauzi
    Nov 11, 2025
    5.0
    Very very nice
  • TS
    Tammie Smith
    Nov 2, 2025
    1.0
    I need corporate number asap...I went in there and bought a funky lip gloss. They offered me a credit card, I took it. THESE IS THE BIGGEST MISTAKE OF MY LIFE...THEY PUT IN THE WRONG ADDRESS. Now they are saying that I owe all these late fees and done messed my credit score completely up. On top of that I called them late month...the rep said that she fixed everything...why is my credit score 79 points lower. I am cancelling all credit cards and I DON'T WANT NOTHING TO DO WITH SEPHORA EVER A AGAIN. IT WAS NOT MY FAULT THAT YOU ALL HAD A SLOW CASHIER AND SHE PUT MY ADDRESS IN WRONG ON TOP OF THAT THE CUSTOMER REPRESENTATIVE THAT SAID SHE WAS GOING TO FIX IT IS SLOW TOO BECAUSE WHY IS THIS NOT FIXED. PLEASE SOMEONE GIVE ME CORPORATE NUMBER. I am contacting the Better Business Bureau!!!!!
  • DD
    DRIK Stowers (DRIK)
    Oct 26, 2025
    5.0
    Always nice and pleasant experience,,,
  • BD
    Bill De_kidd
    Sep 27, 2025
    1.0
    I find Sephora’s return policy very frustrating. Requiring customers to make separate trips across town depending on whether an item was purchased online or in-store creates unnecessary inconvenience. I would strongly recommend reviewing this policy to provide a smoother customer experience.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Germantown?

SEPHORA is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:30 PM.

Does SEPHORA offer pickup and delivery services?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services, with availability depending on location.