Rowan Shops of Saddle Creek

5.0
143 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Shops of Saddle Creek
2055 West Street, Germantown, TN
38138, United States

Hours

Reviews

5.0
143 reviews
5 stars
142
4 stars
1
3 stars
0
2 stars
0
1 star
0

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised Autumn and other staff members for their professionalism, patience, and ability to make the piercing experience comfortable and enjoyable.

Cleanliness

The facility received high marks for being clean and hygienic, which contributed to customers' comfort during their visits.

Customer Experience

Many reviews highlighted the positive and friendly atmosphere, with staff providing thorough explanations and aftercare instructions, making it a great experience for both children and adults.

Jewelry Selection

Customers appreciated the variety and quality of jewelry available for piercings, enhancing their overall satisfaction with the service.
  • TF
    Tia Ford
    2 days ago
    5.0
    The nurse Autumn did a great job! She was very gentle and made my baby’s ear piercing experience a positive one. She also explained cleaning and aftercare instructions well. Would choose Rowan again for future piercing needs.
  • LL
    Loni Lenae
    3 days ago
    5.0
    Fantastic service!! The staff are really sweet and welcoming. Tori was extremely patient with me and helped me figure out the perfect placement for my piercing. She took her time and made sure I was comfortable and happy with my choice! Would absolutely come again!
  • DK
    daphne knopf
    Dec 31, 2025
    5.0
    I walked in super nervous to get my helix pierced. Aleix made sure everything was right, showed me all earring/placement options, alleviated all my concerns, and overall spent so much time making sure I was happy. An extremely positive experience. I will only go here from now on and recommend to anyone.
  • LK
    Leah Keys
    Dec 31, 2025
    5.0
    The piercing experience Rowan offers truly needs to be the standard. Nurse Aleix did my three piercings with calm confidence, and I felt minimal pain. Piercing is not only personal but also a process that requires healing. It's incredibly reassuring that Rowan has a Medical Advisory Board, whose members include both a pediatrician and THE expert on external ear reconstruction. I recommend Rowan to everyone of all ages who seeks an ear piercing of any kind. P.S. Buy the piercing pillow if you are a side sleeper.
  • MK
    Melissa Krajewski
    Dec 15, 2025
    5.0
    Nurse Autumn at Rowan pierced my 3 year old daughter’s ears & she was absolutely AMAZING! To start off everyone greeted us the moment we walked in the door & the store was spotless which obviously made this Mama more comfortable! Nurse Autumn was kind, patient, & explained literally every single step to not only me & my husband but to our daughter as well to ensure she was comfortable! Nurse Autumn changed her gloves countless times throughout the ear piercing process to make sure there wasn’t any germ transfers (I know right . . . unheard of 🙌) & she explained the after care process to my husband & I line for line without rushing through it or “assuming” we already know what to do! I can’t recommend Rowan & Nurse Autumn more as our experience was above & beyond!!! Thank you SO much Nurse Autumn! PS - my daughter never shed a tear!

Frequently Asked Questions About Rowan Shops of Saddle Creek

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.