Great Clips in Germantown, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 7716 Poplar Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Germantown, TN!
Feedback on customer service is mixed; while some customers praised the friendliness and attentiveness of staff, others reported unprofessional behavior and lack of communication.
Haircut Quality
There are significant concerns regarding the quality of haircuts, with several customers expressing dissatisfaction and describing their experiences as disappointing or resulting in poor haircuts.
Efficiency
While some customers appreciated the quick service and minimal wait times, others reported long waits and issues with the online check-in system.
Staff Consistency
Customers noted a lack of consistency in staff quality, with some stylists receiving high praise while others were criticized for their skills and professionalism.
JB
Jeffrey Bechtel
Feb 17, 2026
1.0
Do not go to the Germantown location. 2nd bad haircut by the same guy. Showed up this afternoon to get what I always have done. Have to coach the guy to make sure my hair was the same length. Get in the car afterwards and my sideburns are not even. Drive over to Collierville to have it fixed cause there is no way I’m letting this guy continue, only to find out, the 2 guard he said he was using wasn’t even a 2 guard and he was using either a 3 or 4. There were long hairs behind my ears he just didn’t trim and the top of my head was about 4 different lengths. The lady at the Collierville location had to give me a completely new cut it was so bad. Lesson learned and will never go back.
DK
daniel knopf
Feb 16, 2026
5.0
Great quick haircut. Fun atmosphere and excellent staff!
CM
Claudio Meier
Feb 15, 2026
5.0
Went to this location for the first time after they treated me bad at my usual location. Shelena (hope I’m getting her name right) was very attentive and the service was great. They got themselves a new client!
MG
Mae Jean Gardner
Jan 17, 2026
5.0
Great experience! Got really nice haircut before going to see my family in Los Angeles.
I come about every 5 weeks.
CP
Charles Phillips
Jan 8, 2026
5.0
I signed in on line and did not have to wait more than 10 Min. My haircut was exactly the way I wanted it.
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips Germantown offer?
Great Clips Germantown provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blowouts, hair straightening, and perms at select locations.
Do I need to make an appointment to get a haircut at Great Clips Germantown?
No appointment is necessary. You can walk in anytime during business hours or use Online Check-In to save your spot on the waitlist.
What are the operating hours of Great Clips Germantown?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM.
Does Great Clips Germantown offer Online Check-In and how does it work?
Yes, Online Check-In lets you add yourself to the waitlist, view estimated wait times, and receive ReadyNext text alerts 15 minutes before your turn, allowing you to minimize wait time at the salon.
Can I request a particular stylist through Online Check-In?
No, stylist requests are not available through Online Check-In for safety reasons. However, you can request a stylist upon arrival at the salon during check-in, though it may increase your wait time.
What payment methods does Great Clips Germantown accept?
Great Clips Germantown accepts Mastercard and Visa for payments.
Are there any holidays when Great Clips Germantown is closed?
Yes, the salon is closed on Thanksgiving Day and Christmas Day. Hours for other holidays vary, so it's best to check with the salon directly.
What nearby places can I visit before or after my appointment at Great Clips Germantown?
You can visit nearby stores and attractions such as Vans and DSW Designer Shoe Warehouse for shoe shopping, Marble Slab Creamery/MaggieMoo’s for ice cream, and Staks Pancake Kitchen for breakfast or brunch.
Are there other beauty and hair salons near Great Clips Germantown?
Yes, Fringe Hair Co. and Ulta Beauty are nearby beauty salons where you can explore additional styling and cosmetic services.
How can I reach Great Clips Germantown if I have questions or want to check salon details?
You can call the salon at +1 901-907-0461 or visit their website at https://salons.greatclips.com/us/tn/germantown/7716-poplar-ave for more information.
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