Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Germantown, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 7716 Poplar Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Germantown, TN!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
161 reviews
5 stars
110
4 stars
16
3 stars1
2 stars2
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendliness and attentiveness of stylists, others reported unprofessional behavior and lack of communication.
Haircut Quality
There are significant concerns regarding the quality of haircuts, with several customers expressing dissatisfaction and describing their experiences as 'horrible' or 'the worst'.
Wait Times
Customers frequently mentioned long wait times, both for online check-ins and walk-ins, leading to frustration and disappointment.
Staff Consistency
Many reviews noted the inconsistency in staff quality, with some customers receiving excellent service while others experienced poor haircuts from seemingly inexperienced stylists.
- CPCharles Phillips4 days ago5.0I signed in on line and did not have to wait more than 10 Min. My haircut was exactly the way I wanted it.
- MMMilonJan 4, 20261.0They are very inefficient. They don’t really know the basic hair cut. Very disappointing.
- JWjohn wrightDec 11, 20255.0Very friendly and nice Even had a coupon for $8.99 haircut
- BFBanner FishDec 9, 20251.0Okay I have been to this location 4 times now. And for the record, I have tipped handsomely every time, maybe because I know it's hard to make money cutting hair, and I sympathize with that. First haircut was awesome, white lady that seemed super frustrated just having to work there. Second haircut, black woman who was kind and talked as if she at least cared a little bit about me, not a great haircut, but I really am not picky. Third haircut, truly awful. I asked for it to be thinned on the top and she seemed scared to attempt. Then I watched her eyes visibly raise, like a "yikes" look, when she did it but didn't say anything. At the end of the hair cut, she tried to tell me I am balding around my crown. I am not balding. She really was not going to be able to explain that one, but you know what? I let it slide and just tossed it up to another bad day. Today, the 4th and final haircut I will be getting from this place, the guy wore a crossbody bag that was shoulder level, hit me with it every time he went to grab something, did not say one single word to me while sitting in the chair, and seemed just slow in the brain. While I was waiting, I was observing the few people cutting hair thinking to myself, "oh my god my hair is about to be butchered." I was right. He's trying to line me up like we're at a butcher shop. Never even got my hair wet to measure the trim of the hair. He just stood it literally HALFWAY UP and eyeballed it with electric trimmers. I have a push over swoop-ish style on the front of my hair, you CAN NOT just go to town with electric trimmers. But I don't even know what to do in that situation. Speak up? I already don't trust these people to do a mediocre job? Usually speaking up about anything just makes everything worse these days anyways. After he finishes, he blow drys the hair off my shoulders, but does not get all the loose hair out of my head. Its just a nest up of loose hair up there. I have never seen the same people working in there on another visit. They are literally just hiring anyone to cut hair these days. I am actually furious thinking about how a haircut can be this bad twice in a row. I work in sales and I'm already hard to look at. This is utterly ridiculous and I think it is a crime letting these people get away with that. I have left each time, other than the first time, thinking that nobody there must know how to cut white men's hair. I have had many haircuts in my life, and this has been the one place where it seems like the whole procedure for cutting a white man's hair gets thrown out the window. How do you not section the hair, get it wet for precise measurements, or blow the loose hair out of my head? Or even say one word to me? I couldn't bring myself to tip 100% this time. To call these people hair stylists is such an insult to real hair stylists.
- CWCarla WestcarrNov 2, 20255.0I have been a customer at Great Clips in Cordova on Germantown parkway for three years and I’ve always gotten a great haircut. Customer service has been absolutely top-notch. Today I had a new stylist to cut my hair and she did absolutely a wonderful job so kudos to Great Clips in Cordova. CW
Frequently Asked Questions About Great Clips
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips Germantown offer?
Great Clips Germantown provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blowouts, hair straightening, and perms at select locations.
Do I need to make an appointment to get a haircut at Great Clips Germantown?
No appointment is necessary. You can walk in anytime during business hours or use Online Check-In to save your spot on the waitlist.
What are the operating hours of Great Clips Germantown?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM.
Does Great Clips Germantown offer Online Check-In and how does it work?
Yes, Online Check-In lets you add yourself to the waitlist, view estimated wait times, and receive ReadyNext text alerts 15 minutes before your turn, allowing you to minimize wait time at the salon.
Can I request a particular stylist through Online Check-In?
No, stylist requests are not available through Online Check-In for safety reasons. However, you can request a stylist upon arrival at the salon during check-in, though it may increase your wait time.
What payment methods does Great Clips Germantown accept?
Great Clips Germantown accepts Mastercard and Visa for payments.
Are there any holidays when Great Clips Germantown is closed?
Yes, the salon is closed on Thanksgiving Day and Christmas Day. Hours for other holidays vary, so it's best to check with the salon directly.
What nearby places can I visit before or after my appointment at Great Clips Germantown?
You can visit nearby stores and attractions such as Vans and DSW Designer Shoe Warehouse for shoe shopping, Marble Slab Creamery/MaggieMoo’s for ice cream, and Staks Pancake Kitchen for breakfast or brunch.
Are there other beauty and hair salons near Great Clips Germantown?
Yes, Fringe Hair Co. and Ulta Beauty are nearby beauty salons where you can explore additional styling and cosmetic services.
How can I reach Great Clips Germantown if I have questions or want to check salon details?
You can call the salon at +1 901-907-0461 or visit their website at https://salons.greatclips.com/us/tn/germantown/7716-poplar-ave for more information.