Brand Certified
Serenity Spa by Westgate
4.7(283 reviews)
Certified by Serenity Spa by Westgate • Feb 22, 2026
Business Details
915 Westgate Resort Road, Gatlinburg, TN
37738, United States
Certified by Serenity Spa by Westgate • Feb 22, 2026
(865) 430-5101
Certified by Serenity Spa by Westgate • Feb 22, 2026
http://www.westgateresorts.com
Certified by Serenity Spa by Westgate • Feb 22, 2026
About
Certified by Serenity Spa by Westgate • Feb 22, 2026
SpaDay SpaMassage SpaWellness CenterSpa ResortWestgate Resorts
Indulge your senses at Serenity Spa by Westgate, a full-service day spa in Gatlinburg at Westgate Smoky Mountain Resort & Spa. Serenity Spa by Westgate features more than 50 world-class spa services and treatments, including facials, manicures, pedicures, body wraps and massage treatments.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Serenity Spa by Westgate • Feb 22, 2026
Serenity Spa by Westgate
915 Westgate Resort Road, Gatlinburg, TN
37738, United States
Hours
Certified by Serenity Spa by Westgate • Feb 22, 2026
Reviews
4.7
283 reviews
5 stars
234
4 stars
14
3 stars
5
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for their friendliness, professionalism, and attentiveness during treatments.
Ambiance
The spa's atmosphere was described as relaxing and calming, although some customers noted that the recent remodel made it feel less warm and inviting.
Value for Money
While many enjoyed their experiences, several customers felt that the prices were high relative to the services received, particularly regarding hidden fees.
Therapist Recommendations
Specific therapists like Amber, Kora, and Heather received numerous positive mentions for their exceptional skills and personalized care.
- CDCarissa Domeier3 days ago5.0My husband and I got a couples massage for our honeymoon trip to Gatlinburg. It was a wonderful relaxing experience. Emily and Heather were amazing!
- AKAmanda KirkJan 19, 20261.0Nice spa but way overpriced. Scheduled the oxygen facial and body polishing. Most of the 2 hours was a gentle massage with oils. Paid around $500.00 for both services which included mandatory gratuity. Just wasn't worth $500.00. The oxygen facial was timed at 3 minutes then a bunch of oil or lotion rubbed on to the face and shoulders. Very disappointing when you pay that much. Expected a lot more. Won't be visiting Serenity Spa again.
- CPCheryl PierceDec 31, 20255.0Awesome experience! Would recommend to anyone! Thank you!
- NANick ArmettaNov 6, 20255.0Very nice spa in the Gatlinburg area
- MGMel GanschowOct 9, 20255.0Mel at the front desk was so friendly. Tami made our pedicures very relaxing. Tami was so sweet. Tami answered all of our questions. Tami was very knowledgeable. This pedicure was a great experience. I would highly recommend Serenity Spa. Tami is a great person she even remembered my friend wanted a ghost put on her today and she text my friend and told her to come and get the ghost put on her toe.
Frequently Asked Questions About Serenity Spa by Westgate
What types of spa treatments does Serenity Spa by Westgate offer?
Serenity Spa by Westgate offers over 50 world-class spa services including facials, manicures, pedicures, body wraps, and various massage treatments such as therapeutic, relaxation, and deep tissue massages.
Where is Serenity Spa by Westgate located?
Serenity Spa by Westgate is located at 915 Westgate Resort Road, First Floor of Building 1000, Gatlinburg, TN 37738, USA.
What are the operating hours of Serenity Spa by Westgate?
The spa is open daily from 9:00 AM to 6:00 PM. On holidays such as November 27 and December 24, it operates from 9:00 AM to 3:00 PM, and it is closed on December 25.
Does Serenity Spa by Westgate provide wheelchair accessible entrances?
Yes, Serenity Spa by Westgate features a wheelchair accessible entrance for guests.
How can I contact Serenity Spa by Westgate for appointments or inquiries?
You can contact Serenity Spa by Westgate by calling +1 865-430-5101.
Are there spa packages or day spa options available at Serenity Spa by Westgate?
Yes, Serenity Spa by Westgate offers various spa packages and day spa options tailored for relaxation and rejuvenation.
What nearby accommodation options are available close to Serenity Spa by Westgate?
Nearby accommodations include the Eight Gables Inn, Westgate Smoky Mountain Resort & Water Park, Auntie Belham’s Cabin Rentals, Raised on Haggard - Gatlinburg Rental Cabin, Westgate condo, and Westgate hotel.
Which restaurants are located near Serenity Spa by Westgate for dining options before or after a spa visit?
Nearby restaurants include Southern Comfort (a Cajun and Creole comfort food restaurant), White Oaks Coffee House for breakfast and brunch, Roaring Fork Snack Bar & Chop House, and Roaring Fork Snack Bar serving American and fast food.
Are there any recreational or natural attractions near Serenity Spa by Westgate that visitors might enjoy?
Yes, visitors can enjoy nearby attractions such as the Great Smoky Mountains National Park, Gatlinburg National Park, Mount Leconte, Newfound Gap in Great Smoky Mountains National Park, Laurel Falls, and the mountain top of Westgate mountain.
Is there convenient access to cash for visitors near Serenity Spa by Westgate?
Yes, a LibertyX Bitcoin ATM is located nearby, providing convenient cash withdrawal services.
Brand Certified Facts from Serenity Spa by Westgate
Serenity Spa by Westgate partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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