Brand Certified
SEPHORA
3.9(168 reviews)
Certified by SEPHORA • Feb 22, 2026
Business Details
1800 GALLERIA BLVD, FRANKLIN, TN
37067, United States
Certified by SEPHORA • Feb 22, 2026
(615) 778-9012
Certified by SEPHORA • Feb 22, 2026
https://www.sephora.com/happening/stores/coolsprings
Certified by SEPHORA • Feb 22, 2026
About
Certified by SEPHORA • Feb 22, 2026
Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location).
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Certified by SEPHORA • Feb 22, 2026
Hours
Certified by SEPHORA • Feb 22, 2026
Reviews
3.9
168 reviews
5 stars
100
4 stars
22
3 stars
13
2 stars
3
1 star
30
- JRJ RileyJan 16, 20265.0My favorite Sephora in the city. Staff wise. Staff here are always so kind and helpful. They let me just browse and there if I need them. I drive from Nashville to this location because of this.
- DDDannieJan 2, 20261.0My birthday was in December and by the time my day came, the birthday gifts were out of stock online so I came in store. The employees there that day said that I could come back January 2nd immediately after new years and they’ll be restocked and I could choose a gift. January 2nd is here, I come in and I asked the first employee I saw with the glasses. She said that they only do points as far as she knows and she can’t give me a gift but told me to get in line to try anyways. So I was got in line and waited for a WHILE. When I got there, the SAME lady with the glasses was cashier and said no gift for me. Then proceeded to tell me to go back in the long line and wait and see if I could get the other cashier so I can ask her if I’m able to get my gift. Then she just called the next in line. I am not exaggerating when I say that I have NEVER been to a Sephora and been treated this poorly. I just walked out quietly. I didn’t feel like making a scene, I don’t even want my points anymore, not worth it.
- HJheyitsjoce JJan 2, 20261.0Me and my friend went there the 1st of January. It was my birthday and I wanted to get a free gift. I been a Ulta beauty insider for 5 years. I usually just get my gift online but I decided to do it in person this time. The person that helped us had glasses and she wasn’t helpful she lied to us and said that they had no free gifts. Mind you I had $100 of a Sephora gift card that I was gonna spend, but I didn’t because of her. We told this black lady that worked there about what happened and she was super nice and told us that they did in fact had the free gifts and how to get them. They really should fire people that don’t have people skills or costumer service.
- NNNicoleDec 5, 20251.0Probably one of the worst Sephora locations in the Nashville area. Either the associates look at you as if they do not want to help you or they have all eyes on you as if you’re about to steal. I do not appreciate entering a retail establishment where I’m going to be spending my hard earned money and feeling uncomfortable. Unacceptable!
- SBSonya BrooksOct 9, 20255.0Great experience!
Frequently Asked Questions About SEPHORA
What are the store hours for Sephora at Coolsprings Galleria?
Sephora is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Sephora offer in-store pickup and same-day delivery?
Yes, Sephora provides in-store pickup and same-day delivery services, availability may vary by location.
What brands can I find at the Sephora store in Franklin, TN?
You can find popular brands such as Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, and many more at this location.
Where is Sephora located in Franklin, Tennessee?
Sephora is located at 1800 Galleria Blvd, Ste 1252, inside Coolsprings Galleria, Franklin, TN 37067.
What types of beauty products does Sephora at Coolsprings offer?
Sephora offers makeup, skincare, hair care, tools & brushes, fragrance, and bath & body products.
Is the Sephora store accessible for customers with disabilities?
Yes, the Sephora store has a wheelchair accessible entrance for customers with disabilities.
Are appointments required to shop at Sephora?
No, Sephora does not require appointments for shopping in-store.
What languages are supported at Sephora in Franklin?
Sephora staff can assist you in English, Spanish, French, Chinese, Japanese, and Korean.
What nearby restaurants can I visit before or after my Sephora trip?
You can enjoy dining at nearby restaurants such as California Pizza Kitchen, The Cheesecake Factory, Sbarro, and Charleys Philly Steaks, all located in Coolsprings Galleria.
Are there other retail stores near Sephora where I can continue shopping?
Yes, nearby retail stores include Francesca's boutique, Altar'd State women's clothing, Victoria's Secret, Hot Topic, and Belk Outlet among others in the Coolsprings Galleria.
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