Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Franklin, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3021 Mallory Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Franklin, TN!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.0
243 reviews
5 stars
151
4 stars
39
3 stars
6
2 stars
5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircut quality are inconsistent, with some praising specific stylists while others report poor cuts and unprofessional behavior.
Staff Attitude
Feedback indicates a mix of friendly and unprofessional staff interactions, with some customers feeling discriminated against or poorly treated.
Pricing
Many customers appreciate the affordable pricing for haircuts, often highlighting the value for money.
Cleanliness and Environment
The location is generally described as clean and well-maintained, contributing positively to the customer experience.
Online Check-in
Customers find the online check-in system convenient, leading to shorter wait times.
- NLNikhil LigamDec 7, 20255.0Nice. 20$ for a haircut.
- MBMia Jane BarisNov 15, 20251.0I had the worst haircut of my life. The staff didn’t seem to know how to cut hair properly.
- DBDennis BarberOct 3, 20255.0Thanks to all at the Franklin TN Mallory Lane team near 5 guys. Last cut from Amtul was terrific. She is skillful with her scizzors!
- ACAjit ChauhanAug 30, 20253.0No service. Very expensive. I paid $23 for senior hair cut. I showed different in left side than right side. But it was neglected
- ESElaine SartanAug 28, 20255.0Evelyn is amazing! She cut my very picky daughter’s hair with exceptional care and patience. She took the time to make sure it was exactly how my daughter wanted. And the final result was beautiful. I will definitely be recommending Evelyn and be returning for our next cuts!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Thoroughbred Square offer?
Great Clips provides affordable haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, hair styling, and perms at select salons.
Can I save time by checking in online at Great Clips 3021 Mallory Ln?
Yes, you can use Online Check-In via their app or website to add yourself to the waitlist, view estimated wait times, and receive ReadyNext text alerts to minimize wait time before arriving.
Do I need an appointment to get a haircut at Great Clips Thoroughbred Square?
No appointment is necessary; Great Clips is a walk-in salon. You can simply walk in or use Online Check-In to save your spot on the waitlist.
What are the opening hours for Great Clips at 3021 Mallory Ln, Franklin, TN?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday 8:30 AM to 5:30 PM, and Sunday 10:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment options are accepted at Great Clips Thoroughbred Square?
The salon accepts major credit cards including MasterCard and Visa.
Where can I find Great Clips Thoroughbred Square online for check-in and information?
You can check in online and find salon details at https://salons.greatclips.com/us/tn/franklin/3021-mallory-ln or use the Great Clips mobile app for additional features.
What nearby dining options are available when visiting Great Clips on Mallory Ln?
Nearby dining options include Five Guys for burgers, Papa Johns Pizza for fast food, Hogwood BBQ for barbecue, Chuy's for Tex-Mex, Franklin Saladworks for salads, and Smoothie King and Sweet CeCe's for beverages and desserts.
Are there nearby wellness and beauty services near Great Clips Thoroughbred Square?
Yes, nearby wellness and beauty options include Best Day Massage for massage therapy, Exquisite Nails and Spa and Franklin Nail & Spa for nail and spa services.
How can nearby real estate agents be helpful when visiting Great Clips Franklin?
Several real estate agents and services such as Pamela Huxtable and the Realty ONE Group Music City offices are nearby, which can be convenient if you’re considering local home or property services during your visit.