Great Clips in Cookeville, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 518 S Willow Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cookeville, TN!
Customer experiences with haircuts vary significantly, with some praising the quality while others report uneven cuts and dissatisfaction.
Staff Friendliness
Many customers appreciate the friendly and welcoming nature of the staff, contributing to a positive atmosphere.
Convenience
The ability to walk in without an appointment and the online check-in system are frequently mentioned as convenient features.
Pricing Concerns
Some customers feel that the prices are higher than expected for the quality of service received, leading to mixed feelings about value.
Mixed Experiences
While some customers have had great experiences with specific stylists, others have reported poor service, indicating inconsistency in performance.
TB
Thomas Barnes
Oct 31, 2025
5.0
I had a new girl I believe her name was Amanda I know that she had six children she was fantastic probably one of the best haircuts that I've had in a long time I would definitely recommend Great Clips hiring more people like this young lady.
CP
Calvin Pederson
Oct 18, 2025
1.0
Everyone there was super friendly, but I really wished I would’ve waited to get a haircut by my barber back in San Diego. I showed a picture of what I wanted, even asked to trim some from the top and about an inch or so from the sides. 5 minutes later she’s already walking to the counter to ring me out when she didn’t even touch my sides. She came back and apologized, she was sweet in trying to replicate what I wanted but it wasn’t even close. I could’ve done a better job with a bowl and a hedge trimmer..
RW
Red Warren
Oct 13, 2025
1.0
Spent less than 10 minutes and did a terrible job. Also, a person has a right to their beliefs, but I really don't care to hear somebody providing a service for which I paid complain about needing a "White People's Day" holiday in this country, nor any other of their political musings. I've paid to have my hair cut, at a place that, yes, was a last resort already to begin with since I was traveling. That's really all I needed or cared about. Congratulations, Great Clips. I'll never visit one of your establishments again.
BM
Blue Mack
Oct 7, 2025
2.0
It was a normal day and I walked in then asked for 1 inch off my hair. I go into the chair and they cut. At the end I leave and notice my hair feels uneven(the weight on each side). A day later, I see one part of my hair is normal and the other is half the size of the other side. I measured and saw one side was 2x bigger than the other side. I am never going here again.
RP
Rishit Patel
Sep 20, 2025
1.0
They always runes my hair and make me chopped when I show them the hairstyle they gave a apposite hair cut
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips Willow Bend?
Great Clips Willow Bend provides haircuts for men, women, and kids, along with beard trims, bang trims, shampooing, blowouts, and styling services. Some locations also offer perm services.
Can I make an appointment or do I need to walk in?
Great Clips is a walk-in salon and does not require appointments. You can walk in anytime or use Online Check-In to save your spot on the waitlist and reduce wait times.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add yourself to the waitlist remotely, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes, helping you spend less time waiting at the salon.
Are stylists at Great Clips Willow Bend experienced with specialty haircuts?
Yes, Great Clips stylists are trained to provide specialty haircuts including fades, tapers, and classic crew cuts to match your preferences.
What are the salon hours for Great Clips at 518 S Willow Ave?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM. Holiday hours vary and the salon is closed on certain holidays.
Does Great Clips Willow Bend sell haircare products?
Yes, the salon offers exclusive Great Clips haircare products and also carries popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
What payment methods are accepted at Great Clips in Cookeville?
Great Clips accepts major credit cards including Mastercard and Visa; debit card payments are also accepted. Cash is not required.
What nearby places are close to Great Clips on S Willow Ave?
Nearby places include Supercuts hair salon, Gabe’s outlet store, Starbucks coffee shop, and Walgreens pharmacy, all conveniently located for additional shopping or services before or after your visit.
How can I use nearby transit or landmarks to find Great Clips at 518 S Willow Ave?
Great Clips is located in the Willow Bend area near landmarks like the Starbucks and Gabe’s outlet store, making it easy to find when visiting or running errands in Cookeville.
Are there beauty and spa services near Great Clips in Cookeville?
Yes, nearby you can find other beauty salons and spas such as Supercuts hair salon and Relax Nail Spa, which customers might visit for complementary services.