Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Cleveland, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 229 Ocoee Xing NW offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cleveland, TN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
243 reviews
5 stars
147
4 stars
37
3 stars
14
2 stars
16
1 star
29
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customer experiences with stylists are mixed; while some stylists received high praise for their skills, others were criticized for poor haircuts and lack of attention.
Customer Service
Several reviews highlighted issues with customer service, including long wait times and unprofessional behavior from some staff members.
Appointment System
The online check-in system was appreciated by many, but there were complaints about being skipped or ignored despite checking in.
Pricing
Customers found the prices to be reasonable, but some felt they were too high for the quality of service received.
Cleanliness and Environment
The salon was generally described as clean and welcoming, with friendly staff.
- MFMichele FraserDec 26, 20255.0Every stylist was professional with their interactions with clients. I used the app to schedule my appointment and it helped me on wait time.
- SDshawna deeNov 28, 20255.0Mav is an amazing at hair, she cuts and styles so well and she is the only one I trust with my hair
- CSCatalina ShopeSep 24, 20251.0I want to make a shout out to the “hair dresser” Lauren at the GreatClips next to Food City that butchered my kids hair today. All she wanted was her undercut refreshed and a little higher. Her hair is thick and the undercut was about 1.5 inches. She walked out with 60% of her hair gone. At first she didn’t make a straight line and then was ripping apart her curls to make the part. The she began to cut and I had to stop her because it wasn’t straight. Multiple times I had to help make a straight line and she would ask me “is it straight?” DONT THEY TEACH YOU TO MAKE STRAIGHT LINES IN COSMOTOLOGY SCHOOL?!!! Needless to say my middle schooler is crushed. She has been trying to grow her hair longer and now it is this. Beyond pissed. If you can’t do something then dont do it or speak up!! We usually go to Chance at this location because she is amazing. But we took a chance as she wasn’t there. This Lauren usually works at the Publix location. So be careful. #greatclips #Lauren #pissedoffmom
- MMMichaelFeb 26, 20245.0There was a new lady that did an amazing job no wait
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are available at Great Clips Ocoee Crossing?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, hair styling, and select salons offer perm services.
How does the Online Check-In service work at Great Clips?
Online Check-In allows you to see estimated wait times, add your name to the waitlist, and receive ReadyNext text alerts when your wait time is about 15 minutes, saving you waiting time in the salon.
Can I request a specific stylist when I check in online?
No, stylist requests are not available through Online Check-In. Great Clips uses Clip Notes® to ensure consistent haircuts regardless of stylist. You can request a stylist upon arrival, but it may increase your wait time.
What are the operating hours for Great Clips at 229 Ocoee Xing NW?
The salon is open from 8:00 AM to 7:00 PM Monday through Friday, 8:00 AM to 6:00 PM on Saturday, and 9:00 AM to 5:00 PM on Sunday. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
Do I need an appointment to get a haircut at this Great Clips salon?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add yourself to the waitlist and save time.
What payment options are accepted at Great Clips Ocoee Crossing?
This Great Clips salon accepts Mastercard and Visa credit cards.
Are there any nearby places where I can grab a meal before or after my haircut?
Yes, nearby restaurants include Golden Yolk, Imperial Garden (Chinese cuisine), Champy's World Famous Fried Chicken, and Aubrey's American restaurant and bar. These offer convenient dining options around Great Clips.
Is there a nearby coffee shop where I can relax before my appointment?
Yes, Starbucks is nearby Great Clips at Ocoee Crossing, providing a great spot to enjoy coffee or a snack before or after your visit.
What other beauty and wellness services are available near Great Clips Ocoee Crossing?
Nearby you can find several nail salons and spas such as Four Seasons Nail & Spa, NAILS & SPA inside Food City Plaza, and Nail and Spa, which complement your visit to Great Clips for hair services.
How can I find this Great Clips location online?
You can find information, check-in online, and view wait times at their specific salon page: https://salons.greatclips.com/us/tn/cleveland/229-ocoee-xing-nw