Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Cleveland, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 645 Paul Huff Pkwy NW offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cleveland, TN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
509 reviews
5 stars
301
4 stars
82
3 stars
39
2 stars
26
1 star
61
What are people saying?
AI-generated from recent customer reviews
Quality of Haircuts
There are mixed reviews regarding the quality of haircuts, with several customers expressing dissatisfaction due to uneven cuts and not receiving the styles they requested.
Staff Performance
While some stylists received high praise for their attention to detail and customer service, others were criticized for poor execution and lack of professionalism.
Customer Experience
The atmosphere is generally described as friendly, but there are reports of rude behavior from some staff members, impacting the overall customer experience.
Efficiency
Many customers appreciated the quick service, with several noting that they were in and out in a timely manner.
Consistency
There is inconsistency in service quality, with some customers reporting great experiences while others had significant issues with their haircuts.
- KGKristen GannDec 13, 20251.0Just got my hair butchered not happy😡
- JCJason ChastainDec 6, 20255.0Thanks Lauren for another great cut! I’ve been using Lauren for 2 years now and she always does a great job! I won’t get my hair cut by anyone else! She’s the best!
- PWPaul WemyssNov 20, 20255.0Wonderful staff. I always get a great cut. Checking in on the app is really helps.
- CGChris GreenwoodNov 5, 20255.0A little busy on what turned out to be Senior Day (discount if over 65) but very efficient and friendly.
- JJJohnOct 9, 20251.0"Don't cut the top" lady proceeds to cut the the top and butcher my hair, while terrorizing my ear with the scissors and trimmer. Will never return as long as she's there, and nobody I know will go since simple instructions don't matter.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What type of haircare services does Great Clips in Cleveland, TN offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow dries, and hair styling. Some salons also offer perm services.
Can I make an appointment at the Great Clips location on Paul Huff Pkwy NW?
Great Clips operates as a walk-in salon. No appointment is necessary, but you can use Online Check-In via their app or website to save your spot on the waitlist and reduce wait time.
What are the opening hours for Great Clips at 645 Paul Huff Pkwy NW?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. Holiday hours may vary, with closures on Thanksgiving and Christmas Day.
Does Great Clips accept credit card payments and which ones?
Yes, Great Clips accepts payments by Mastercard and Visa credit cards.
How does the Online Check-In system work at Great Clips?
Online Check-In lets you add your name to the waitlist, view estimated wait times, and sign up for ReadyNext text alerts to be notified when your wait time reaches 15 minutes, so you can arrive just in time for your haircut.
Are hair coloring services available at Great Clips?
No, Great Clips salons do not provide hair coloring services.
What nearby places can I visit before or after my appointment at Great Clips?
You can visit the Publix Super Market at Mouse Creek Crossing for grocery shopping, enjoy a meal at ZENSHI Handcrafted Sushi or Tropical Smoothie Cafe, or take care of banking needs at Truist nearby.
If I'm waiting for my haircut at Great Clips, where can I relax or grab a bite nearby?
Nearby options include Freddy's Frozen Custard & Steakburgers for burgers and ice cream, McAlister's Deli for sandwiches, and Buffalo Wild Wings for American-style chicken wings and meals.
Are there any wellness or healthcare facilities near Great Clips at Paul Huff Pkwy NW?
Yes, you can find CHI Memorial Convenient Care, Castle Dental, and Tennova Walk-In Clinic North in the vicinity, suitable for any medical or dental needs you might have before or after your visit.
What other beauty and hair salons are located near Great Clips on Paul Huff Pkwy NW?
Zen Nail Spa and Lux Nail Spa offer nail and beauty services, while Lady Jane's Haircuts for Men provides barber services close by for complementary grooming options.