Business Details
About
Hair SalonBeauty Salon
Great Clips in Cleveland, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2326 Treasury Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cleveland, TN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
306 reviews
5 stars
173
4 stars
67
3 stars
24
2 stars
14
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising specific stylists for their attention to detail and others expressing dissatisfaction with rushed or poorly executed haircuts.
Staff Professionalism
While many customers appreciate the friendly and professional demeanor of the staff, there are reports of unprofessional behavior from some stylists, particularly in handling children's haircuts.
Consistency
The quality of haircuts varies significantly depending on the stylist, leading to inconsistent customer experiences.
Pricing
Customers generally find the pricing reasonable, but some feel that the cost does not match the quality of service received.
Wait Times
Most customers report short wait times, especially when checking in online, although there are occasional complaints about unexpected delays.
- MLMark LewallenNov 7, 20255.0Friendly staff, Greta cut and price.
- JSJohn SamplesOct 9, 20255.0I received outstanding service and a great haircut. Great job Collins!
- MHMd Nazmul HasanSep 18, 20251.0I am writing to express my extreme dissatisfaction with a recent haircut I received at your Great Clips location. When I called, I was assured that a haircut could be done to my specifications. Upon arrival, I was greeted by an older woman who appeared to be the receptionist. She then proceeded to cut my hair. Before she began, I showed her a picture of the desired haircut and explicitly asked if she could achieve that style. I also stated that if she could not, I would go to a different store. She confirmed that she could do it. However, after only 7 to 8 minutes, she suddenly declared the haircut was "done." I was shocked because my hair was still very long, completely unlike the picture I had shown her. When I pointed out that she had done it incorrectly, she insisted it looked "good." This experience was highly unprofessional and frankly, unacceptable. It is clear that the stylist either did not understand how to cut men's hair or simply disregarded my request after confirming she could fulfill it. The result is disgusting and far from what I expected or agreed upon.
- RMRoy MartinAug 26, 20254.0Great job with my regular high and tight. I just think I’m overcharged for a 3 minute haircut versus someone who gets their hair styled for the same amount.
- TWTom WatersJul 27, 20255.0Great attitudes
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and hair care services are offered at Great Clips Sterling Pointe?
Great Clips offers haircuts for men, women, kids, and seniors, as well as trims for bangs, necks, and beards. Additional services include shampoo, blow dryers, hair styling such as updos, and some salons offer perms.
Can I schedule an appointment at Great Clips or do I need to walk in?
Great Clips is a walk-in salon and does not require scheduled appointments. Customers can walk in anytime or use Online Check-In to add themselves to the waitlist and save time.
How does Online Check-In work at Great Clips?
Using Online Check-In, customers can add themselves to the waitlist, view estimated wait times, and sign up for ReadyNext text alerts to be notified when their wait is about 15 minutes, allowing them to spend less time waiting at the salon.
Does Great Clips sell hair care products?
Yes, Great Clips offers their exclusive haircare product lines including Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What are the payment options available at Great Clips Sterling Pointe?
Great Clips accepts payments via Mastercard and Visa credit cards. Debit cards are also accepted.
What are the regular operating hours for Great Clips at 2326 Treasury Dr?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 10:00 AM to 18:00 (6:00 PM).
Are Great Clips salons wheelchair accessible?
Yes, this Great Clips location has a wheelchair-accessible entrance.
What financial or tax services are located near Great Clips Sterling Pointe?
Nearby financial and tax services include Credit Saint by Liberty Tax, Liberty Tax, OneMain Financial, Tennessee Valley Federal Credit Union, Southern Heritage Bank, Check Into Cash, and Western Union, making it convenient to handle financial errands before or after your haircut.
Which nearby places can I visit for dining or entertainment close to Great Clips on Treasury Drive?
You can enjoy a meal at Rafael’s Italian Restaurant or visit local entertainment and gaming stores like Treasury Drive SE Cleveland - GameStop or GameStop for gaming and electronics after your salon visit.
How do I get to Great Clips at Sterling Pointe if I'm using public transit or nearby landmarks?
Great Clips is located at 2326 Treasury Dr, Sterling Pointe, Cleveland, TN. Nearby landmarks include credit and tax services, mobile phone stores such as Boost Mobile and Cricket Wireless, and retail stores like GNC and Cato Fashions, which may help in locating the salon if you are unfamiliar with the area.