Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Bristol, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 412 Pinnacle Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Bristol, TN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
242 reviews
5 stars
156
4 stars
44
3 stars
8
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts varied significantly, with some praising specific stylists for excellent work while others reported poor quality cuts and dissatisfaction.
Staff Attitude
While many customers appreciated the friendly and professional demeanor of the staff, there were complaints about rudeness and unprofessional behavior from some employees.
Wait Times
Customers frequently expressed frustration with inaccurate wait times reported by the app and long wait periods at the salon, leading to dissatisfaction.
Cleanliness
The salon was generally noted as clean and welcoming, contributing positively to the customer experience.
Online Check-In Issues
Several customers found the online check-in process confusing and felt it did not accurately reflect their wait times or position in line.
- JTJosh T.Dec 10, 20254.0They do a good job. I’ve had multiple different people cut my hair here and it usually looks good. My one complaint is that the wait list times in the Great Clips app for this location are very inaccurate. It fluctuates up and down and will tell you things like 5 minute wait time left, then go back up to 15 minutes, go back down and then back up and down again and it always does this every time I get my hair cut here.
- JJJSep 9, 20251.0Rude staff. Long waits. Poor quality.
- CBCeaira BrewerSep 6, 20251.0They did absolutely horrible. Can't even do a simple men's cut. If they can't do it they really need to tell the customer before attempting. Top fine and sides are okay but the back of his head is terrible and now has to go somewhere else to get it fixed, if it can even be fixed without cutting it all off.
- DDDanielle DentonAug 16, 20255.0We had such a great experience at Great Clips! Chloe did an awesome job cutting both my son’s and daughter’s hair. She was so kind, patient, and worked wonderfully with the kids, making them feel comfortable the whole time. Their haircuts turned out fantastic! The price was very reasonable, and the salon itself was clean and welcoming. Highly recommend Chloe and this location!
- RDRene' DavisAug 12, 20253.0Ok for a quick haircut needed in a pinch. Could use a little more training in basic techniques. This basic 101. That's why they are not allowed to touch my hair. Blonde with scissor marks makes my blood boil.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips at The Pinnacle provide?
Great Clips offers affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow dry, hair styling, and select salons offer perms.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add yourself to the waitlist, see estimated wait times, and receive text alerts when your wait is about 15 minutes. This way, you can spend less time waiting at the salon.
What are the Great Clips salon hours at 412 Pinnacle Pkwy?
Open Monday through Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 12:00 PM to 6:00 PM. Closed on Thanksgiving and Christmas Day.
Can I request a specific stylist when I check in online?
No, stylist requests are not available via Online Check-In for safety reasons, but you can request a stylist when you arrive at the salon. Using Clip Notes® ensures consistent haircuts from any stylist.
Does Great Clips offer hair coloring services?
Great Clips salons do not provide hair coloring services.
What payment options does Great Clips accept at this location?
MasterCard and Visa are accepted forms of payment at this Great Clips salon.
What nearby places can I visit after my haircut at Great Clips in The Pinnacle?
After your visit, you might enjoy nearby places such as Crave Cookies bakery for sweets, Aubrey's steakhouse for a nice meal, or Pinnacle Park for some outdoor relaxation, all conveniently close by.
Are there other hair salons near Great Clips at The Pinnacle?
Yes, there are other nearby hair and beauty salons including another Great Clips location near you and Elife Nail Spa for additional beauty services.
How can nearby stores like The Good Feet Store or America’s Best Contacts & Eyeglasses complement my trip to Great Clips?
You can conveniently combine your haircut visit with shopping for footwear at The Good Feet Store or eyewear at America’s Best Contacts & Eyeglasses, making your trip to The Pinnacle more efficient and enjoyable.