Great Clips in Brentwood, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 8113 Moores Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Brentwood, TN!
While many customers praised the friendliness and professionalism of staff members like Tana and Yvonne, there were significant complaints about unprofessional behavior and poor communication from some stylists.
Haircut Quality
Customer experiences with haircut quality were mixed; some received excellent cuts, while others reported severe dissatisfaction, including uneven cuts and lack of attention to detail.
Customer Service
There were numerous reports of poor customer service, including rude behavior from staff and issues with wait times, particularly regarding online check-in.
Child Haircuts
Several reviews highlighted negative experiences specifically related to children's haircuts, with complaints about stylists not following instructions or being rough.
Environment
The salon environment was often described as friendly and fun, with many customers enjoying the atmosphere despite some negative experiences.
JL
Janet Lemnell
Nov 7, 2025
5.0
Love Miss Staci. Won't let anyone else cut my hair
JY
John Yount
Oct 9, 2025
5.0
Lovely staff is always friendly and fast
C2
Carter 200
Oct 8, 2025
1.0
Really bad hair cut, horrible customer service. Not communicative at all. Barely knew what was happening half the time. Didn’t even confirm my haircut
CJ
Chrissy Jeub
Sep 20, 2025
1.0
I took my kids here today and had a very negative experience. The stylist who cut my daughter’s hair didn’t ask how short I wanted it she just started cutting, said she was doing a ‘cute girl hairstyle,’ and ended up taking off much more than I asked. I’ve been carefully maintaining her hair myself, and I only wanted a trim. Another stylist combed through my son’s curly hair with very little water, which made detangling rough and uncomfortable. Proper care for curly textures is important, and it was clear they weren’t knowledgeable. The whole visit felt rushed, dismissive, and unprofessional. I left shaken and upset, and I’m sharing this so it doesn’t happen to other families.
AM
Alexander Merrill
Aug 31, 2025
5.0
Yvonne was awesome. Got me in and out quick, did exactly what I was looking for. Even ran out into the parking lot with my water bottle I left behind as I was about to drive away. Incredible sweet of her. 5/5
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Cool Springs offer?
Great Clips Cool Springs provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, styling, and selected salons offer perms.
Can I schedule an appointment at Great Clips Cool Springs?
Great Clips is a walk-in salon with no need for advance appointments. You can walk in anytime or use Online Check-In to save your spot on the waitlist.
How does the Online Check-In system work at the Brentwood salon?
Online Check-In lets you see estimated wait times and add yourself to the waitlist before arriving. You can also receive ReadyNext text alerts when it's your turn.
What are the operating hours for Great Clips in Brentwood, TN?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturday from 8 AM to 6 PM, and Sunday from 10 AM to 5 PM. It is closed on Thanksgiving and Christmas days.
What payment options does Great Clips Cool Springs accept?
Great Clips Cool Springs accepts Mastercard and Visa for payment.
Are there any discount offers or coupons available at Great Clips Cool Springs?
Discounts and coupons may be offered from time to time, varying by independently owned salons in the area. Check the specific salon or website for current promotions.
What nearby places can I visit before or after my haircut at Great Clips Cool Springs?
Nearby you can find Dickey's Barbecue Pit for a meal, Cool Springs Family Dentistry for dental care, and Waxing the City for waxing and beauty services, making it convenient to combine errands or leisure.
Is there a convenient place nearby for a quick bite after visiting Great Clips Cool Springs?
Yes, Dickey's Barbecue Pit offers barbecue and fast food options just near the salon, perfect for a quick and tasty meal after your haircut.
Are there other beauty and spa services available near Great Clips Cool Springs?
Yes, there are several nearby salons and spas including Waxing the City, The Black Pearl Wax Studio, Opal salon Co, and the walden., offering waxing, beauty treatments, and hair services.
How can customers use Great Clips' Clip Notes® feature?
Clip Notes® saves details from your previous haircuts so any stylist at Great Clips can give you a consistent and personalized haircut every visit.