Great Clips

4.1
219 reviews

About

Hair SalonBeauty Salon
Great Clips in Brentwood, TN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 8113 Moores Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Brentwood, TN!

Details

  • Requires appointmentNot available

Location

Great Clips
8113 Moores Ln, Brentwood, TN
37027, United States

Hours

Reviews

4.1
217 reviews
5 stars
140
4 stars
33
3 stars
7
2 stars
4
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendliness and professionalism of staff members like Tana and Yvonne, there were significant complaints about unprofessional behavior and poor communication from some stylists.

Haircut Quality

Customer experiences with haircut quality were mixed; some received excellent cuts, while others reported severe dissatisfaction, including uneven cuts and lack of attention to detail.

Customer Service

There were numerous reports of poor customer service, including rude behavior from staff and issues with wait times, particularly regarding online check-in.

Child Haircuts

Several reviews highlighted negative experiences specifically related to children's haircuts, with complaints about stylists not following instructions or being rough.

Environment

The salon environment was often described as friendly and fun, with many customers enjoying the atmosphere despite some negative experiences.
  • JL
    Janet Lemnell
    Nov 7, 2025
    5.0
    Love Miss Staci. Won't let anyone else cut my hair
  • JY
    John Yount
    Oct 9, 2025
    5.0
    Lovely staff is always friendly and fast
  • C2
    Carter 200
    Oct 8, 2025
    1.0
    Really bad hair cut, horrible customer service. Not communicative at all. Barely knew what was happening half the time. Didn’t even confirm my haircut
  • CJ
    Chrissy Jeub
    Sep 20, 2025
    1.0
    I took my kids here today and had a very negative experience. The stylist who cut my daughter’s hair didn’t ask how short I wanted it she just started cutting, said she was doing a ‘cute girl hairstyle,’ and ended up taking off much more than I asked. I’ve been carefully maintaining her hair myself, and I only wanted a trim. Another stylist combed through my son’s curly hair with very little water, which made detangling rough and uncomfortable. Proper care for curly textures is important, and it was clear they weren’t knowledgeable. The whole visit felt rushed, dismissive, and unprofessional. I left shaken and upset, and I’m sharing this so it doesn’t happen to other families.
  • AM
    Alexander Merrill
    Aug 31, 2025
    5.0
    Yvonne was awesome. Got me in and out quick, did exactly what I was looking for. Even ran out into the parking lot with my water bottle I left behind as I was about to drive away. Incredible sweet of her. 5/5

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.