Great Clips in Rapid City, SD provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 36 E Stumer Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Rapid City, SD!
Customers had mixed experiences with haircuts, with some praising specific stylists while others reported poor results and lack of attention to detail.
Customer Service
While some customers appreciated friendly and knowledgeable staff, others experienced rudeness and unprofessional behavior, particularly at the front desk.
Wait Times
Many customers expressed frustration with long wait times, especially when using the online check-in system, which sometimes did not reflect actual wait times.
Cleanliness
Several reviews mentioned unsanitary conditions in the salon, including dirty capes and unclean work areas.
LW
laurie Wurster
1 day ago
5.0
I discovered Great Clips several years ago after a friend gave me a gift card to Great Clips and have only gotten hair cuts at Great Clips since.
JJ
James Johnson
Feb 19, 2026
5.0
Got in really quick after arrival. The lady that cut my hair was very efficient and we carried on a very lovely conversation while she was cutting. seemed to be meticulous in the way she was cutting the hair.
DC
Dylan C
Feb 16, 2026
5.0
Kaelene is a Top Tier hair stylist and barber. She gives me the crispiest fade every time, my hair looks so sharp I could cut glass every time. Request her and tip her because she is worth the wait and honestly the best
AN
Aaron Nelson
Feb 8, 2026
1.0
I called at 12:45 PM to ask what time they close. The employee stated that they were open until 3:00 PM, and did not say anything else. I replied, that I would see them there. When I arrived at 1:00 PM, they asked if I reserved online, so I replied that I did not, nor did I know that I could. The employee said that they were all booked up, and that they were not taking any new customers. I then said that I called literally 15 minutes ago and that they said they were still open. The lady said that they were, but that they were full. I then replied that it would've been nice if they told me that when I called so I didn't have to drive all the way out there. I will not be going back to this barbershop. What a waste of time. I don't think the employees here consider their customers when they answer their questions. Don't expect informed answers.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and hair care services does Great Clips Black Hills Center provide?
Great Clips Black Hills Center offers haircuts for men, women, kids, and seniors. Services include bang, neck, and beard trims, shampooing, blow drys, hair styling, and select salons offer perms.
How does the Online Check-In feature work at Great Clips?
Online Check-In lets you add your name to the waitlist, view estimated wait times, and sign up for ReadyNext text alerts when your wait time reaches 15 minutes, helping you save time at the salon.
Can I request a specific stylist when I use Online Check-In?
No, stylist requests are not available through Online Check-In to protect their schedules. However, you can request a stylist in person at the salon when you arrive.
What are the salon hours for Great Clips at 36 E Stumer Rd?
Great Clips is open Monday through Friday from 9 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 10 AM to 3 PM. Holiday hours may vary, so it's best to check ahead.
Is an appointment necessary to get a haircut at Great Clips?
No appointment is needed. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot and reduce wait time.
What payment options are accepted at Great Clips?
Great Clips accepts Mastercard and Visa credit cards as payment options.
Are there any nearby places I can visit before or after my appointment at Great Clips?
Yes, Great Clips is located near several convenient places including Verizon and Victra (mobile phone stores), Jimmy John's sandwich shop, and the Walmart Supercenter on Stumer Rd, making it easy to combine errands or grab a bite.
How can nearby restaurants like Jimmy John's enhance my visit to Great Clips?
You can stop by Jimmy John's for a quick sandwich before or after your haircut, making your trip more convenient and enjoyable in the Black Hills Center area.
Are there other beauty service providers near Great Clips that I can visit?
Yes, nearby you will find beauty-related establishments such as Amazing Lash Studio for lash services and A Perfect 10 Nail & Beauty Bar for nail and beauty treatments.
Can nearby stores like GNC Live Well complement my self-care routine after visiting Great Clips?
Absolutely, after your haircut, you can visit GNC Live Well nearby for vitamins and supplements to support your overall wellness.
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