Business Details
About
Hair SalonBeauty Salon
Great Clips in Rapid City, SD provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 951 Eglin Street offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Rapid City, SD!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.9
421 reviews
5 stars
235
4 stars
77
3 stars
24
2 stars
16
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some receiving excellent haircuts while others experienced poor results and rushed cuts.
Wait Times
Many customers expressed frustration with long wait times, especially for walk-ins, and issues with the online check-in system.
Staff Attitude
Feedback highlighted mixed experiences with staff attitudes, with some stylists being friendly and accommodating, while others were described as rude or dismissive.
Customer Experience
Several reviews mentioned dissatisfaction with the overall customer experience, including issues with communication and service efficiency.
Stylist Competence
There were numerous complaints about stylists not following customer requests accurately, leading to unsatisfactory haircuts.
- MMMITCH MITCHELLOct 28, 20251.0I am completely disappointed with this salon. My wife and I went in 20 min before closing and were told that they were not taking any more walk-ins. The new owner compared to the old owner is a huge difference I can definitely say the slogan ("It's going to be Great") does not fit.
- CRChazman ROct 24, 20255.0Checked in at 10:30 with a roughly 90 minute wait stated. Arrived a little before noon and waited 10 minutes before getting in the chair. Hair was cut as requested and out the door by 12:15. Very happy with the service. This was my first time using the app. I will definitely use it again in the future.
- DDDeborah DillySep 30, 20255.0She was excellent!
- RSRachel SchaibleSep 11, 20251.0My husband came in to get a haircut, he waited for an hour and a half. They finally took him and butchered his hair. They only spent 10 minutes cutting it and he had told them he had two cowlicks and needed special treatment to deal with them. He probably won’t need a haircut for months! he is wearing a cap to cover up the poor haircut he received.
- JRJames RitterSep 4, 20251.0Worse place ever
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services are offered at Great Clips in Rapid City?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang trims, neck trims, beard trims, shampooing, blow drying, and styling. Some salons also offer perms and specialty haircuts like fades and tapers.
Do I need to make an appointment to get a haircut at Great Clips Rushmore Crossing?
No appointment is necessary. Great Clips operates on a walk-in basis, but you can use Online Check-In via the app or website to save time and avoid waiting.
How does the Online Check-In feature work at Great Clips?
Online Check-In lets you add yourself to the waitlist, see an estimated wait time, and sign up for ReadyNext text alerts to get notified when your wait is about 15 minutes.
What are the salon hours at Great Clips located at 951 Eglin Street?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours vary, with some closures on major holidays like Thanksgiving and Christmas.
Can I request a specific stylist when I check in online?
No, you cannot request a specific stylist using Online Check-In since stylist schedules are not published for privacy reasons. However, you can request a stylist upon arrival, which might increase your wait time.
What payment options are accepted at Great Clips Rushmore Crossing?
Great Clips accepts major credit cards including MasterCard and Visa for payment.
Are hair coloring services available at this Great Clips salon?
No, Great Clips salons do not offer hair coloring services.
What nearby places can I visit before or after my haircut at Great Clips in Rushmore Crossing?
Nearby, you can visit Lovely Nails for nail care, My Lash Lounge & Nails for beauty treatments, or enjoy a meal at Jimmy John's sandwich shop. These locations make it convenient to combine your hair appointment with other self-care or dining experiences.
Is there a good place nearby for a quick meal after visiting Great Clips?
Yes, Freddy's Frozen Custard & Steakburgers and Culver’s are nearby fast food restaurants where you can grab a quick and tasty meal after your haircut.
Are there convenient accommodations near Great Clips at Rushmore Crossing for out-of-town visitors?
Yes, Tru by Hilton Rapid City Rushmore hotel is located nearby, offering comfortable lodging options if you are visiting Rapid City and want to stay close to the salon.