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Welcome to the Woodhouse Spa, here in Mount Pleasant, South Carolina. Our gorgeous brick building invites you in to enjoy our signature spa services such as the Sculpt facial & Calming Retreat massage. Upon arrival, browse through our spa boutique filled with self-care essentials before checking in for your service. A variety of warm and relaxing teas are available to help you slip into a state of complete relaxation or enjoy a signature Woodhouse Mimosa or glass of wine in our luxurious Quiet Room between services. We're proud to be voted Charleston's "#1 Day Spa" and can't wait for you to experience the Woodhouse way.
Many customers praised the professionalism and attentiveness of the staff, particularly mentioning specific therapists like Jessica, Faye, and Simone for their exceptional services.
Atmosphere
While some reviews highlighted a relaxing and clean environment, others noted issues with noise and cleanliness, particularly in the relaxation areas and locker rooms.
Value for Money
Several customers expressed concerns about the high prices relative to the quality of services and amenities, with some feeling that the experience did not meet their expectations for the cost.
Customer Experience
Feedback indicated a mixed experience with customer service, where some guests felt well cared for while others reported issues with booking and communication.
Amenities
Customers appreciated the complimentary beverages and snacks but criticized the limited and low-quality options provided, suggesting a need for improvement in this area.
AT
A T
4 days ago
5.0
Relaxing atmosphere, friendly and helpful staff. The robes and relaxation area are very comfortable. Massage was amazing and professional
DS
Danielle Smith
5 days ago
5.0
Autumn is fantastic and Woodhouse is always a 10/10 experience. Go early for the relaxation room experience!
SM
Sheena Maurer
5 days ago
5.0
My absolute favorite place to go relax. The facility is the best in Charleston with the absolute best relaxation room.
JM
Joe Meyers
Nov 15, 2025
5.0
I wish you had XXL robes for Men as they are too small and don't have enough coverage if sitting. Urban Nirvana offers these.
DC
Debra Cantwell
Nov 5, 2025
5.0
I have lived in 5 different states, and I had mani and pedicures in each of them, Amanda is the very best! She is thoughtful, extremely detailed and very attentive to what her customer wants. She is the best kept secret in the spa world.
Frequently Asked Questions About Woodhouse Spa - Mount Pleasant
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements/Age Restrictions
Woodhouse Spa will not perform any service(s) on anyone under the age of 12 and reserves the right to limit and/or prohibit services for underage guests. Children are not prohibited at the spa or in the spa boutique. Please review the following specific age restrictions for Woodhouse Spa Mount Pleasant:
Massage: Guests must be 18+ for a solo massage. Parents/guardians may not sit in the service room in order to get a minor in for service.
Body Treatment: Guests must be 18+ for all Body Treatments.
Ritual: Guests must be 18+ for all Rituals.
Facial: Guests must be 18+ for a facial. Guests 16+ may receive a facial if a parent/guardian is present with them at a spa (re: in another service or in the relaxation room). The parent/guardian must check in with the minor and stay at the spa for the duration of the minor's service.
Wax: Guests must be 18+ for all Wax services.
Nails: Guests must be 18+ for solo Nail services. Guests 16+ may receive a nail service if a parent/guardian is present with them at a spa (re: in another service or in the relaxation room). Guests 12+ may receive a nail service if a parent/guardian is present in the same service room.
Alcohol: Guests under the age of 21 are not permitted to access the mimosa bar even with parent consent. We have the right to card guests or prohibit alcohol consumption.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What is reflexology?
A relaxing take on the traditional art of reflexology, this service begins with a shea butter and sugar exfoliation of the feet. Pressure is then applied to specific reflex points on the feet, relieving stress, inducing deep relaxation and bringing balance to the entire body.
How does reflexology differ from a foot massage? Massage is the manipulation of tissues to relax the muscles, relieve tension and improve circulation. This can improve overall health and well-being.
Reflexology uses a targeted pressure point massage to restore the flow of energy throughout the body. Beyond the feel-good effects of the treatment the practice and purpose go deeper than the skin and muscles. Kneading the soft fleshy ball of the foot, pulling on the toes, tracing around the heel and pushing deep into the arch of the foot are just a few of the movements your experience during a treatment.
Benefits of Reflexology? With repeated pressure and manipulation of nerve endings in the feet, reflexology can help to clear any channels of blocked energy in the body. It is said to do so by moving the flow of blood , nutrients and nerve impulses.
All About The Head Spa
Can you accommodate all hair textures?
The hair itself is not so much of a concern as we will be primarily focusing on the scalp during the Waterfall Scalp Experience. We kindly request that you ensure we have unobstructed access to your scalp; unfortunately, we cannot provide services on clients with extensions, braids, or sew-ins that impede this access.
Do I need to wash my hair before coming?
We advise not washing your hair before coming as washing your hair too frequently will strip the hair and scalp of its moisture. We do, however, ask that your hair and scalp is clean and has been washed at least 3 days prior. Product buildup can hinder the Spa Professionals’ ability to treat the scalp properly.
Is the Head Spa safe for expecting mothers?
The Waterfall Scalp Experience may not be suitable for those who experience vertigo or are over 28 weeks pregnant, as our service requires you to lay on your back with slight head tilting.
What can I expect from the massage component of the treatment?
While our Waterfall Scalp Experience may include elements that feel like a massage, its primary focus is therapeutic scalp care. Our specialists employ precise techniques throughout the service, promoting relaxation while prioritizing scalp health. We kindly ask that you refrain from requesting stronger or longer massages, as these are not the core focus of our treatment philosophy.
Who cannot receive a head spa?
Please contact us directly if you have any medical history or sensitivities that we should be made aware of. Those with skin sensitivities around the scalp and neck are not advised. The Waterfall Scalp tables are not suitable for those with a history of back/neck/spinal issues, or those prone to motion sickness.
How can I make a reservation at Woodhouse Spa - Mount Pleasant?
You can book your spa experience online or by calling the spa. A credit card is required to guarantee your reservation, and advance booking is recommended to secure your preferred time.
What should I know about arriving for my spa appointment?
Arrive 15 minutes before your scheduled time; new guests should arrive 30 minutes early to complete their profile. Spa robes, slippers, lockers, and beverages are provided. Late arrivals may shorten your treatment time without price adjustment.
What is the cancellation policy at Woodhouse Spa?
A 24-hour notice is required to cancel or reschedule appointments, with 48 hours notice for packages or treatments longer than two hours. Insufficient notice or no-shows will incur charges up to the full service value.
Are there any age restrictions for spa services at Woodhouse Spa?
Guests must be 18 or older for most services, with some exceptions allowing guests 12 to 16 accompanied by a guardian. Alcohol is restricted to guests 21 and over. Services for minors are subject to specific guidelines.
What payment methods are accepted at the spa?
Woodhouse Spa accepts cash, major credit cards including Visa, Mastercard, American Express, Discover, and Woodhouse Spa gift cards. Gratuities are not included and are at the guest's discretion.
What are the spa's operating hours?
The spa is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What nearby dining options are available for spa visitors?
Nearby dining options include Buffalo Wild Wings and Outback Steakhouse, perfect for a meal before or after your spa visit.
Are there any nearby wellness or spa centers related to Woodhouse Spa?
Yes, The Woodhouse Day Spa - Charleston and another Woodhouse Spa are located nearby, offering additional spa and wellness services if you're interested.
How can nearby real estate or legal offices assist spa clients?
Nearby offices like MGC Real Estate Law Group and United Real Estate can assist clients looking to move or invest locally, which may be convenient when scheduling spa visits in Mount Pleasant.
What signature spa treatments does Woodhouse Spa - Mount Pleasant offer?
The spa features signature services such as the Sculpt facial and Calming Retreat massage, designed to provide rejuvenation and relaxation.