The NOW Massage Mount Pleasant

Reviews

• LL

  Logan

  Jan 2, 2026
  2.0
  I received a gift certificate for The NOW. October was my first massage. When I went, they encouraged me to do the "membership"--telling me that I could get 3 massages on my gift card. They told me there was no membership fee, that I could cancel anytime, and that there were no obligations with it. (Hindsight, I should have known better. But this is what was sold to me--also I did specifically ask about membership fees and told them I did not want to be a "member" if I had to pay a fee). So, from what they explained to me, I thought this would be good since I was only planning to utilize the service once a month until my gift card ran out. So, I signed up for it. In November, I got my second massage. In December, I got my 3rd massage and spoke with the ladies up front and everything was good to pay for on my gift card. I did not schedule a 4th massage for the next month as my gift card had run out. Then, on 12/30/2025, I was charged a $90 membership fee (note that this same membership fee was NOT charged to me in October or November). I called the place right away. The front desk lady was nice enough and looked into this for me...after speaking with her manager, they decided that they would not refund this membership fee. So, I have now put in a dispute with my credit card. I am very disappointed with the misrepresentation of what their membership actually means. So, just be aware, that they charge a $90 monthly membership fee, plus you still have to pay for a $90 massage...so really, I paid $180 for one massage per month. The massage therapist Tina was pleasant and kind. The massage was good. However, I will not be going back to The NOW because of their misrepresentation on what their membership actually means.
• JW

  Janeth Walker

  Nov 29, 2025
  5.0
  The ambience is awesome as was the massage. CJ is awesome!!! Definitely will be visiting again soon!!
• DT

  David Timmerman

  Nov 6, 2025
  5.0
  Conor gave me a great massage, feel much better, great staff and relaxed atmosphere.
• CH

  Claire Howard

  Oct 29, 2025
  5.0
  Carrie gave me what was truly the best massage of my life. She consulted with me about what I was looking for and checked in with me intermittently during to make sure I was getting what I needed. So kind and engaging. May have to make this a regular occurrence
• MC

  Mary-Kate C

  Oct 28, 2025
  2.0
  John and the front desk ladies were wonderful, and the massage was excellent. however , there is construction going on next door and for a good amount of my massage there was drilling and loud banging right across from me. it was near impossible to actually relax and enjoy the massage while this was happening. john was excellent and apologized for the loud noises, but wish i was made aware of the possibility of disturbance beforehand because it definitely did take away from the overall experience. I would give John a 5/5, but the construction was extremely disturbing .

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