Business Details
About
Hair SalonBeauty Salon
Great Clips in Hilton Head, SC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11 Palmetto Bay Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Hilton Head, SC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
213 reviews
5 stars
110
4 stars
27
3 stars
10
2 stars
14
1 star
52
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customer experiences with stylists vary greatly; some received excellent haircuts while others reported severe dissatisfaction and poor technique.
Customer Service
Several reviews highlighted rude or unprofessional behavior from staff, particularly towards children and during busy times.
Wait Times
Customers appreciated the online check-in system and reported minimal wait times, although some experienced issues with the salon closing early.
Cleanliness
Multiple reviews noted unsanitary conditions in the salon, including hair on the floor and unclean tools.
Overall Satisfaction
While some customers had great experiences and praised specific stylists, others expressed frustration and disappointment, leading to mixed overall satisfaction.
- OAOscar AdelmanNov 16, 20255.0Walked in and Tamara did a wonderful job cleaning up the back of my hair. She was kind and did a good job. Thank you
- RMRosie MoranOct 12, 20255.0Sabrina is great! I’ve been coming here for over three years and love my cut every time. She is thorough and attentive to what I am looking to get done. Can’t recommend enough!
- RCRog CrownerSep 30, 20255.0I explained what I wanted to the stylist and she did it right without debating it with me. There is no doubt that I will go back and ask for her by name!
- DDDuvalCSep 18, 20251.0Worst haircut of my life
- HWHarold WicklineAug 29, 20255.0Greeted immediately when I arrived, no wait, stylist remembered me from before, she was engaging, and did a great job
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Island Crossing offer?
Great Clips Island Crossing provides affordable haircuts for men, women, and children, as well as beard trims, bang trims, shampooing, and hairstyling services. Some salons offer perms, but you should call to confirm.
Do I need an appointment at Great Clips Island Crossing?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In via their app or website to save your spot on the waitlist and reduce waiting time.
What are the hours of operation for Great Clips at 11 Palmetto Bay Rd, Hilton Head?
The salon is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas Day.
How does the Online Check-In feature at Great Clips work?
Online Check-In lets you see estimated wait times and add yourself to the waitlist before arriving. When your wait time is about 15 minutes, you'll receive a ReadyNext text alert to come in, saving you time in the salon.
Can I request a specific stylist through Online Check-In at Great Clips?
No, stylist requests are not available online. However, when you arrive and check in at the salon, you can request a particular stylist, which may increase your wait time.
What payment methods are accepted at Great Clips Island Crossing?
Great Clips accepts major credit cards including Mastercard and Visa, and they also accept debit cards. Cash-only is not required.
Are there any nearby spots to grab a smoothie or quick bite before or after your haircut at Great Clips?
Yes, Smooth smoothie and juice bars, as well as Five Guys burger restaurant and Quiznos sandwich shop, are located nearby for convenient dining options.
Where can I get coffee around Great Clips on Palmetto Bay Rd?
There are Starbucks locations close to Great Clips offering coffee and quick snacks, making it a great place to relax before or after your appointment.
Are there fitness or wellness options near Great Clips Island Crossing?
Yes, nearby fitness centers like Local Kollective gym and CYCLEBAR cycling studio offer exercise options if you want to combine your salon visit with a workout.
What attractions near Great Clips can customers visit when they come to Hilton Head?
Coligny Beach is nearby and is a popular spot where customers can enjoy the beach and scenery before or after visiting Great Clips.