Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Fort Mill, SC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 516 Mercantile Pl offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Fort Mill, SC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
287 reviews
5 stars
199
4 stars
38
3 stars
7
2 stars
8
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor service experiences.
Haircut Quality
The quality of haircuts varies significantly; while many customers are satisfied with their cuts, several report receiving unsatisfactory or incorrect styles.
Wait Times
Customers frequently mention long wait times, especially when checking in online, leading to frustration.
Staff Competence
There are positive remarks about the skill and friendliness of certain stylists, but also complaints about inconsistency in haircut quality.
- AUAVI UDDec 22, 20251.0I've been here four times total, and unfortunately two of those visits were just to fix issues from the previous haircut. Consistency seems to be a problem. Some cuts turned out fine, but needing repeat visits to correct mistakes is disappointing
- TLTyler LehmanDec 18, 20251.0Poor customer service skills. 12/18/25 6:00PM. Management feel free to reach out.
- HHhshank hshankOct 11, 20251.0Very rude, insulted me when trying to get a haircut at closing time and made me feel uncomfortable. Just Horrible!!
- DDDOct 3, 20255.0First time at this location and it was perfect! Ask for Megan, she was a so friendly and nice. Left with a high and tight and hard part that looks amazing. Beard tirm was spot on too!
- JLJames LittleSep 18, 20255.0Great place’
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Springfield Town Center offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, styling like updos, and perms at select salons.
Can I skip the wait by checking in online?
Yes, you can use Online Check-In via the Great Clips app or website to add yourself to the waitlist and see estimated wait times, helping you save time by arriving just before your turn.
Do I need an appointment for a haircut at Great Clips?
No appointment is necessary. Great Clips accepts walk-ins, but you can use Online Check-In to save your spot on the waitlist and reduce waiting time.
What are the operating hours of Great Clips in Springfield Town Center?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips provide hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are Great Clips salons wheelchair accessible?
Yes, this Great Clips location has a wheelchair accessible entrance.
Which payment methods are accepted at Great Clips Springfield Town Center?
Great Clips accepts major credit cards including Mastercard and Visa, as well as debit cards. Cash is not required.
What nearby dining options are available close to Great Clips?
Near Great Clips in Springfield Town Center, you can enjoy dining at Eggs Up Grill, Hwy 55 Burgers, Shakes & Fries, Salmeri's Italian Kitchen, Cherry Sushi & Grill, Ladles Soups, Jersey Mike's Subs, Papa Johns Pizza, and ZENSHI Handcrafted Sushi, offering a variety of casual American, Italian, sushi, and soup options.
What nearby services can I visit along with Great Clips at Springfield Town Center?
Nearby you will find services such as iColor Nail Bar for nail care, Vibrant Family Chiropractic for health and supplements, Western Union for money transfer services, First National Bank ATM, and UPS Access Point for shipping and courier needs.
Are there nearby places where I can relax or enjoy a coffee after my haircut?
Yes, Starbucks is located nearby offering coffee, smoothies, and bakery items where you can relax after your visit.