Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Duncan, SC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2099 E Main St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Duncan, SC!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
532 reviews
5 stars
354
4 stars
87
3 stars
28
2 stars
11
1 star
52
What are people saying?
AI-generated from recent customer reviews
Haircut Quality
Customers reported inconsistent haircut quality, with some receiving excellent cuts while others experienced uneven or poorly executed styles.
Staff Professionalism
Feedback indicates a mix of experiences with staff professionalism, with some stylists praised for their friendliness and skill, while others were criticized for impatience and lack of attention.
Customer Service
Several reviews highlighted issues with customer service, including long wait times without acknowledgment and problems with appointment management.
Value for Money
While some customers appreciated the pricing, others felt that the quality did not justify the cost, especially when compared to previous experiences.
Staff Turnover
Frequent changes in staff were noted, leading to concerns about the consistency of service and quality of haircuts.
- MSMichael Shirley3 days ago1.0How ???? The picture speaks for itself
- TMTammy McConnellDec 30, 20251.0Worst haircut I’ve ever gotten here!!! I was there when they opened up on 12/29/25. I had a picture of the haircut I wanted which was not difficult. My hair was already to my chin and I just wanted it shorter above my ears in a pixie. The stylist I got first didn’t know what she was doing and had to ask another stylist I was told was the manager. She started the bottom with clippers. Then when the manager came to check on her, she had me move to her chair to take over cause she said she was nervous about it. The manager did the top part which looks like a bowl now. I absolutely hate it!!!
- GSGajanan ShanbhagDec 22, 20254.0Good service Constantly changing staff Good value for money
- EMEJ MitchemDec 4, 20255.0Always receives great haircuts there. The hair stylist are very friendly and makes you feel comfortable
- JBJack BryantNov 15, 20254.0I had a very good experience during my recent visit to the Great Clips in River Falls Plaza. The check-in process was quick and simple, and the wait time was exactly what I expected. The staff was friendly and professional, and the overall atmosphere in the shop was clean and welcoming. My stylist listened to what I wanted and gave me a clean, well-done haircut that matched the style I asked for. Everything was efficient and smooth from start to finish. The only reason I’m giving 4 instead of 5 stars is that there’s still a bit of room for small improvements in attention to detail, but nothing major. Overall, I’m satisfied with the service and will definitely be returning. I’d recommend the River Falls Plaza location to anyone looking for a reliable, straightforward haircut experience.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips in Duncan, SC?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling like updos, and perms at select salons.
How can I save time when visiting Great Clips River Falls Plaza?
Use the Great Clips Online Check-In to add yourself to the waitlist, see estimated wait times, and sign up for ReadyNext text alerts to get notified when your wait time is about 15 minutes.
Are appointments necessary at Great Clips?
No appointment is needed. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce waiting time.
What are the operating hours of Great Clips River Falls Plaza?
Great Clips is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday 8:00 AM to 7:00 PM, and Sunday 12:00 PM to 6:00 PM. It is closed on Thanksgiving and Christmas Day, and has modified hours on certain holidays.
Does Great Clips sell haircare products?
Yes, Great Clips offers their own branded products such as Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™ along with commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Can I request a specific stylist with Online Check-In?
No, the system does not allow requesting specific stylists to protect their safety. However, you can ask for a stylist in person when you arrive. Great Clips uses ClipNotes® to ensure consistent haircuts regardless of stylist.
What nearby places can I visit before or after my haircut at Great Clips River Falls Plaza?
You can enjoy a meal or coffee at nearby River Falls Cafe or Cork & Beans. After your visit, you might want to check out local shops like Kelly's Karpet Connection or relax at ULTRATAN tanning salon nearby.
Are there other beauty and grooming services near Great Clips River Falls Plaza?
Yes, nearby you can find Sun Nails for nail care, Natasha’s Esthetics for beauty treatments, and AM Salon Studio offering additional hair and spa services.
Where can I find food options near Great Clips River Falls Plaza?
Nearby food options include Little Caesars Pizza for quick pizza, Los Mexicanos for Tex-Mex cuisine, M Fusion for Asian dishes, Wingstop for chicken wings, and Sourdough & Co. for sandwiches and soups.
What payment methods does Great Clips accept at the Duncan River Falls Plaza location?
Great Clips at River Falls Plaza accepts payments via Mastercard and Visa credit cards.