Step into a sanctuary of calm at the new Woodhouse Spa, located within the iconic Wentworth Mansion in historic downtown Charleston. This luxurious escape blends the charm of the mansion with the transformative care Woodhouse is known for—offering massage therapy, facials, body treatments, and immersive spa experiences designed to restore and renew. Perfect for solo relaxation or a shared escape, our curated menu includes couples packages and signature services tailored to your needs.
An amazing intimate experience at Woodhouse Wentworth today! My Nano Channeling Facial with Vanessa was absolute heaven!! I’m glowing!! I love it!!
Will definitely go back!! Amy, you are the best!! Thank you!
Frequently Asked Questions About Woodhouse Spa - Wentworth
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. The Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and The Woodhouse Day Spa Gift Cards. The Woodhouse Day Spa® gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and The Woodhouse Day Spa® is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit.
There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed.
Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In keeping with The Woodhouse Vision, purity and quality are essential elements in our skin and body care products. In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How can I make a reservation at Woodhouse Spa - Wentworth?
You can book your spa experience online using our reservation portal or by contacting us directly. Advance notice is recommended to secure your preferred appointment time.
What should I know about arrival for my spa appointment?
Please arrive 15 minutes before your appointment to relax and complete any necessary paperwork if you are a new guest. Late arrivals may reduce your treatment time.
What is the cancellation policy for spa appointments?
Cancellations require a 24-hour advance notice for single services and 48 hours for packages or treatments over two hours. Insufficient notice may result in full charges for the service.
Are children allowed at Woodhouse Spa - Wentworth?
Guests of all ages are welcome, but some services may need parental release before proceeding. Only those receiving services should accompany guests to maintain a peaceful environment.
What payment methods does the spa accept?
We accept most major credit cards including American Express, Discover, Mastercard, Visa, as well as cash and The Woodhouse Day Spa gift cards.
Can I purchase skincare products at Woodhouse Spa - Wentworth?
Yes, we offer high-quality skin and body care products. Products can be returned within 30 days for spa credit if you are not satisfied.
What are the operating hours of Woodhouse Spa - Wentworth?
We are open daily from 11:00 AM to 5:00 PM.
What nearby dining options can I visit before or after my spa visit?
You can enjoy meals at nearby restaurants such as Circa 1886, known for American and Southern cuisine, or Revival, offering seafood and southern dishes.
Where can I stay near Woodhouse Spa - Wentworth?
Convenient nearby accommodations include the Wentworth Mansion and the 1837 Bed & Breakfast, both located within walking distance of the spa.
Are there any local attractions near Woodhouse Spa - Wentworth?
Yes, you can visit nearby landmarks such as the Pollitzer House Historical Marker or enjoy shopping and arts and crafts at Meeting Street.