Great Clips in Aiken, SC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3601 Richland Ave W offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Aiken, SC!
Many customers reported dissatisfaction with the quality of haircuts, mentioning uneven cuts, incorrect styles, and overall poor execution.
Customer Service
While some customers praised friendly staff, numerous reviews highlighted issues with unprofessional behavior, long wait times, and poor communication.
Staff Turnover
Frequent changes in staff were noted, leading to inconsistent service quality and difficulty in finding a reliable stylist.
Management Issues
Several reviews pointed out problems with management, including poor customer handling and discriminatory remarks.
SF
Shelby Forrester
Feb 10, 2026
5.0
I had an amazing experience. Somebody messed up my two kids hair and I brought them here to get it fixed. The manager did an amazing job with my son and the district manager did such a good job with my daughter. They were so understanding and nice. We left satisfied and will definitely be going back every time.
BO
Ben Ortz
Jan 20, 2026
1.0
This is my husband's Google account, but my name is Kimberly Ortz and my last visit was one month ago, it was terrible. I dont get my hair cut but about twice-three times a year due to the nervousness of having my hair destroyed. Well, this is one of those times. ALL I asked for was a trim, dead ends cut, and thinned out. Simple! What I got was uneven cut at the ends, and my hair is just as thick as when I arrived and I have very thick hair. I am highly disappointed! I used to go here all the time, now they have a whole different crew and it seems like they dont know how to do hair, and dont care. Normally I would not do this because I am a business owner myself, so believe me when I say leaving this review was tough to do. However paying $25 plus a $15 tip is alot for a messed up hair cut. This is ridiculous. NOW I am already needing to go back somewhere and have my ends one length and my hair actually thinned. The lady as she was "thinning" my hair, would just cut apiece, snatch my hair out with the comb and then not even clean the comb out, just move to the next spot, that's probably why its no thinner.. Very disappointing!
PC
Phillip Coppernoll
Jan 14, 2026
5.0
Great customer service. I can tell there is new Management. Shayla always so friendly and remembers me by name.
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Robert Mann
Dec 26, 2025
1.0
Walked in, no response, sat down still no service, sat for 15 minutes, still no asking to set me up for appointment or nothing. Both hair dressers looking but not saying a word.
Finally walked out after 20 minutes. It won't let me leave 0 stars
AL
Allen Landry
Dec 26, 2025
1.0
That was one of the roughest haircuts I’ve ever had. Seemed like the girl had other things to do and was in a rush. She kept walking away from me three times. Just leaving me to sit there while she attends to other things. She put the paper thingy around my neck and about choked me, and I had to loosen it up by ALOT. Her license number 78783. BE CAREFUL GOING HERE YOU’LL GET RUSHED AND POKED. IT kinda hurt. Not coming to this company again. When I got home, I felt some wetness on the side of my face. I took pictures. She was so rough. She actually cut me!!!!!!!!!!!! Please stay away from this one. I did an online check-in so they have my number if they feel like reaching out Let’s see if they do.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
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