Lush Cosmetics Providence

4.7
293 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Providence
132 Providence Place, Providence, RI
02903, United States

Hours

Reviews

4.7
293 reviews
5 stars
242
4 stars
31
3 stars
8
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many highlighting Jade as a standout employee.

Product Knowledge

The staff demonstrated a strong understanding of the products, providing helpful recommendations tailored to individual customer needs.

Customer Experience

Most reviews reflected a positive shopping experience, with many customers expressing appreciation for the welcoming atmosphere and personalized service.

Mixed Feedback

While the majority of reviews were positive, there were a few negative experiences related to specific staff interactions that detracted from the overall impression.

Product Quality

Customers frequently complimented the quality of the products, particularly the soaps and bath bombs, noting their effectiveness and pleasant scents.
  • WH
    William Haywood
    2 days ago
    5.0
    Great selection
  • JK
    Justine Keenan
    2 days ago
    5.0
    Kai made our entire day!! We stopped into lush just for a bathbomb for our daughter. Kai greeted us right away with so much energy. He let me daughter make a bathbomb at the store, then play with a bubble wand! If that wasn’t enough he went and got her a shower jelly and let her use it!! She was SOOO excited. We ended up buying a bathbomb, bubble wand, and jelly shower wash just because of his awesome recommendations! When we checked out he added extra treats to her bad with fairy dust!! It made her feel SO special. We can’t wait to come back!!!! THANK YOU KAI!
  • CC
    Comet
    Nov 4, 2025
    5.0
    Love lush, the store, the products, everything. Always have a great experience here, the employees are so sweet. I've been shopping here for years now and Jade's just been an angel every time that I've been in. Funny, helps me find everything I need, great insight for recommending products, absolute sweetheart, ray of sunshine. It feels like meeting up with an old friend you get to hang out with on occasion she's just amazing. I love her diva self so much. ♡☆𖤓
  • TA
    Talia Alexis
    Oct 22, 2025
    5.0
    Jade is FANTASTIC; she’s a ray of sunshine and is so knowledgeable with helping me pick out products for my sensitive skin! She warmly greets me everytime I or anyone enters the store, she’s attentive with the information I give her everytime I visit and is patient with any requests or questions I asked or even friendly banter! Beyond thankful for her help everytime I come in to shop!!
  • SC
    Sydney Noelle Cushing
    Oct 1, 2025
    5.0
    This is the best Lush shop I’ve visited, and I’m a very loyal lush shopper. I just moved to the area from Tysons Corner, Virginia, which has one of the largest lush stores in the country. I would visit lush frequently when I lived there, and was thrilled to find out there would be one in my new neighborhood. I stopped in yesterday to grab a few soaps. The store is set up beautifully. Despite having less space, this Lush has everything that my Lush in DC had. The staff is what sets this store apart from other lush stores I’ve visited. I met Jade and Casey yesterday, and it seems their presence brings a unique and special vibe the store. Great personalities, knowledge of products, and amazing conversation. I stopped in briefly and tend to stay away from staff in stores like Lush (otherwise I spend too much money because I like what they recommend), but the experience I had yesterday left me feeling comfortable, advised, and more knowledgeable about products! The story gets better! When I went to take a nice full shower today, I opened the Lush bag to find several sample soaps that I hadn’t even asked for. I had mentioned in conversation my love for soap, my past experiences with making soap, and what scents I liked. Jade and Casey had paid close attention to my preferences during our conversation, and it was a great surprise to open the bag and find extra treats, especially because it was clear that they had taken note of my favorite scents and products. It doesn’t get much better than that! Thank you for the thoughtful surprise, Jade and Casey!!

Frequently Asked Questions About Lush Cosmetics Providence

What products does Lush Cosmetics Providence offer?

Lush Cosmetics Providence offers a range of fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Providence?

The store is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.