Balencia Medspa + Wellness is the leading medspa in Southern New England. Our services are client-centric and value-driven. Our services are offered by highly trained staff under the close supervision of our on-site medical director. We offer latest cutting edge technology that includes Coolsculpting, Bodysculpting, Emsculpt, Hydrafacial MD, Neuro-toxins such as Botox, Xeomin and Dysport, Fillers such as Radiesse, Juvederm and Restylane, IPL, Fractional Laser, Laser Hair Removal , IV Infusion and esthetician services such as facials, dermaplaning, micro-needling and various chemical peels.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.