L'Occitane en Provence

4.1
53 reviews

About

Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.

Location

L'Occitane en Provence
4972 Rue Sherbrooke Ouest, Westmount, QC
H3Z 1H3, Canada

Hours

Reviews

4.1
53 reviews
5 stars
37
4 stars
4
3 stars
1
2 stars
0
1 star
11
  • MT
    Mia Tremblay
    Dec 18, 2025
    1.0
    Really rude customer service.
  • HS
    Huda S
    Nov 28, 2025
    1.0
    They were closed at 18:00 even though it says on Google they're open till 21:00. I'm standing in the freezing cold like an idiot trying to call them with no answer! P.S. As we left, we saw another customer standing in front of the shop trying to call them! P.P.S. I would update the review if I receive an explanation.
  • AL
    Arieh Lazar
    Nov 25, 2025
    1.0
    Watch out for automatic debits on your credit card for ‘One Tree Planted’ when paying. I have no issues donating to such causes, but they should at least ask for consent.
  • HZ
    Helen Zhang
    Oct 2, 2025
    5.0
    Always excellent shopping experiences here. Enough stock of goods and professional services. Mariam and baby Noël had great time with me. They are super helpful! Diligent, warm, and efficient, most supportive team!
  • SB
    Sofia Bergeron
    Sep 13, 2025
    5.0
    Contrairement à ce que les clients-es disent sur les vendeuses de l’occitane, elles sont super accueillantes, gentilles et leur service est impeccable. Je suis allée il y a pas longtemps acheter un coffret cadeau et elles m’adressaient avec un sourire et avaient un bon service, contrairement à ce que certains reviews disent. C'est normal qu’elles doivent refuser certains services demandants de clients-es, car elles doivent respecter la politique d’échange de produit. Si une personne veut échanger un produit et qu'ils n’apportent pas la facture, c'est sur que les vendeuses vont refuser, car cela ne se fait pas. Les personnes qui ne comprennent pas sont ignorants et ne devraient pas mettre des mauvais reviews qui vont biaiser les autres clients-es. C'est dommage que des reviews apportent des mauvais commentaires à ce sujet.

Frequently Asked Questions About L'Occitane en Provence

What types of products does L'Occitane en Provence offer?

L'Occitane en Provence offers beauty products including advanced face care, fine fragrances, bath and body, haircare, men's grooming, and home and lifestyle products, all made with natural ingredients sourced ethically from Provence.

Where is L'Occitane en Provence located?

It is located at 4972 Rue Sherbrooke Ouest, Westmount, QC, H3Z 1H3, Canada.