Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.
They were closed at 18:00 even though it says on Google they're open till 21:00.
I'm standing in the freezing cold like an idiot trying to call them with no answer!
P.S. As we left, we saw another customer standing in front of the shop trying to call them!
P.P.S. I would update the review if I receive an explanation.
AL
Arieh Lazar
Nov 25, 2025
1.0
Watch out for automatic debits on your credit card for ‘One Tree Planted’ when paying. I have no issues donating to such causes, but they should at least ask for consent.
HZ
Helen Zhang
Oct 2, 2025
5.0
Always excellent shopping experiences here. Enough stock of goods and professional services. Mariam and baby Noël had great time with me. They are super helpful! Diligent, warm, and efficient, most supportive team!
SB
Sofia Bergeron
Sep 13, 2025
5.0
Contrairement à ce que les clients-es disent sur les vendeuses de l’occitane, elles sont super accueillantes, gentilles et leur service est impeccable. Je suis allée il y a pas longtemps acheter un coffret cadeau et elles m’adressaient avec un sourire et avaient un bon service, contrairement à ce que certains reviews disent. C'est normal qu’elles doivent refuser certains services demandants de clients-es, car elles doivent respecter la politique d’échange de produit. Si une personne veut échanger un produit et qu'ils n’apportent pas la facture, c'est sur que les vendeuses vont refuser, car cela ne se fait pas. Les personnes qui ne comprennent pas sont ignorants et ne devraient pas mettre des mauvais reviews qui vont biaiser les autres clients-es. C'est dommage que des reviews apportent des mauvais commentaires à ce sujet.
Frequently Asked Questions About L'Occitane en Provence
What types of products does L'Occitane en Provence offer?
L'Occitane en Provence offers beauty products including advanced face care, fine fragrances, bath and body, haircare, men's grooming, and home and lifestyle products, all made with natural ingredients sourced ethically from Provence.
Where is L'Occitane en Provence located?
It is located at 4972 Rue Sherbrooke Ouest, Westmount, QC, H3Z 1H3, Canada.
What are the regular store hours for L'Occitane en Provence?
The store is open Monday to Friday from 10:00 to 18:00, Saturday from 10:00 to 17:00, and Sunday from 11:00 to 17:00.
Does L'Occitane en Provence have special holiday hours?
Yes, the store extends its hours on many holidays, opening as early as 08:00 and closing as late as 21:00, but it is closed on December 25th.
How can I contact L'Occitane en Provence?
You can contact the store by calling +1 514-482-8188.
Where can I find more information about L'Occitane en Provence online?
More details can be found on their website at https://www.loccitane.com/en-ca/ or their Facebook page at https://www.facebook.com/921957837835611.
What are some nearby beauty and cosmetic stores around L'Occitane en Provence?
Nearby beauty and cosmetic stores include Aesop and other L'Occitane stores, offering additional options for hair supply, cosmetics, and gifts.
Are there nearby salons or spas where I can enjoy beauty services close to L'Occitane en Provence?
Yes, Salon Sophie and Remederm Esthetic are nearby salons and spas offering beauty, barber, and laser hair removal services that you might visit before or after shopping at L'Occitane.
What nearby cafes and restaurants can I visit close to L'Occitane en Provence?
Pastel Rita - Westmount and Maison Christian Faure Westmount are nearby cafes and restaurants where you can enjoy a coffee or meal near L'Occitane.
Can I find other types of stores near L'Occitane en Provence for a full shopping experience?
Yes, the area features various stores nearby including clothing stores like Want Apothecary and ba&sh, shoe stores such as One Of A Kind and ES2, as well as jewelry shops like Bead It.