L'Occitane en Provence

4.2
49 reviews

About

Cosmetics StoreGift ShopBeauty Supply Store
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.

Location

L'Occitane en Provence
4972 Rue Sherbrooke Ouest, Westmount, QC
H3Z 1H3, Canada

Hours

Reviews

4.2
49 reviews
5 stars
37
4 stars
3
3 stars
1
2 stars
0
1 star
8
  • HZ
    Helen Zhang
    Oct 2, 2025
    5.0
    Always excellent shopping experiences here. Enough stock of goods and professional services. Mariam and baby Noël had great time with me. They are super helpful! Diligent, warm, and efficient, most supportive team!
  • SB
    Sofia Bergeron
    Sep 13, 2025
    5.0
    Contrairement à ce que les clients-es disent sur les vendeuses de l’occitane, elles sont super accueillantes, gentilles et leur service est impeccable. Je suis allée il y a pas longtemps acheter un coffret cadeau et elles m’adressaient avec un sourire et avaient un bon service, contrairement à ce que certains reviews disent. C'est normal qu’elles doivent refuser certains services demandants de clients-es, car elles doivent respecter la politique d’échange de produit. Si une personne veut échanger un produit et qu'ils n’apportent pas la facture, c'est sur que les vendeuses vont refuser, car cela ne se fait pas. Les personnes qui ne comprennent pas sont ignorants et ne devraient pas mettre des mauvais reviews qui vont biaiser les autres clients-es. C'est dommage que des reviews apportent des mauvais commentaires à ce sujet.
  • IR
    Inna Rubina
    Sep 9, 2025
    1.0
    I came to the store to exchange a product I received as a birthday gift. The item was clearly new and unused, but since it was given to me without a receipt, the owned refused any form of exchange. I find this Unacceptable. I have been a loyal customer since your boutique first opened. This experience has made it clear that customer loyalty and satisfaction are not valued by your team. As a result, I will no longer be shopping at Occitan Boutique, and I will not recommend your store to others.
  • LS
    linjie shen
    Aug 23, 2025
    1.0
    really bad store and extremely bad service, totally ignore the official policy. Never go to this branch ever again
  • EW
    Echo W
    Jul 6, 2025
    1.0
    Google is mentioned the it is opening until 17h but, it doesn’t open!! Really cheat the people

Frequently Asked Questions About L'Occitane en Provence

What types of products does L'Occitane en Provence offer?

L'Occitane en Provence offers beauty products including advanced face care, fine fragrances, bath and body, haircare, men's grooming, and home and lifestyle products, all made with natural ingredients sourced ethically from Provence.

Where is L'Occitane en Provence located?

It is located at 4972 Rue Sherbrooke Ouest, Westmount, QC, H3Z 1H3, Canada.